Office Manager
We’re looking for service professionals - at all levels - who have the drive, energy and passion to deliver fantastic client service!
Summary about this job
Office Management
Company: Regus
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-8-7799-1231
Fax: +61-2-1709-4346
E-mail: n\a
Site: n\a
Detail information about job Office Manager. Terms and conditions vacancy
- Work with a global company
- Be exposed to exceptional training and development
- Great career path opportunities
Regus is the world's largest provider of flexible workplaces, with products and services ranging from fully equipped offices to professional meeting rooms, business lounges and the world's largest network of video communication studios. Over 1 million customers a day benefit from Regus facilities spread across a global footprint of 3000 locations in 900 cities and 120 countries, which allow individuals and companies to work wherever, however and whenever they want to.
Regus is a dynamic organization, with a culture that breeds success. With growth forecasts of 20% p.a. we are looking for talented individuals who are interested in a career in the flexible workplace solutions market.
The Role
As a Senior Corporate Receptionist, or as we refer to it, a Senior Customer Service Representative (Senior CSR), you will ensure that the customer experience is exceptional throughout the entire business centre. Reporting to the General Manager, you will have a key role in delivering on the customer service expectations of our clients, prospects and vendors. As a Senior CSR, you will act as the first point of contact for all clients and visitors, providing a professional and friendly service as well as delivering an exceptional first impression. You will contribute to the overall customer satisfaction across the centre, as well as the productive and efficient delivery of services to key stakeholders.
Ideal Candidate
To be successful in the role you will excel in the following areas:
• Strong Customer Service skills, including the ability to remain flexible and calm in high pressure or continually changing situations
• Positive ‘can do’ attitude and good track of hitting targets and KPI's
• Ability to work in a team or autonomously and proven they can manage a team
• Ability to communicate effectively and professionally (written and oral)
• Solid organisational skills, including the ability to prioritize and multi task in a demanding environment
• Proactive approach to all tasks and willing to take on new challenges
• Experience leading others - supervision of people's performance
• Strong working knowledge of Microsoft Office Suite, including Word, Excel and Outlook
• Previous experience in a similar client facing role will be highly regarded
What's on Offer
You will be rewarded with a role in a rapidly growing global business with excellent career opportunities. Candidates will be remunerated with a competitive salary package, dependent on experience and will also have the opportunity to earn bonuses dependent on overall performance. In this role you will be joining a company with a strong client focused culture who will give you the tools to succeed and grow with our business.