Senior Case Manager/Case Manager
Join our growing team in managing a portfolio of workers compensation claims for a national self-insured client.
Summary about this job
Workers' Compensation
Company: EML
Location: Melbourne
Work type: Full Time
Salary: Competitive salary + RDO + 17.5 AL Loading
Phone: +61-2-1664-7541
Fax: +61-2-5488-2289
E-mail: n\a
Site: n\a
Detail information about job Senior Case Manager/Case Manager. Terms and conditions vacancy
- Rewarding career – make a difference and help people get their lives back
- Exciting opportunities with an industry leader
- Melbourne CBD
- Rewarding career – make a difference and help people get their lives back
- Exciting opportunities with an industry leader- extensive training, development and career progression
- Melbourne CBD
About us
At EML, we're passionate about helping people get their lives back after a workplace injury. We have over 1,500 personal injury specialists Australia wide, focused on achieving industry leading return to work outcomes and improving work health and safety for the benefit of workers, employers and the broader community.
With offices, already in ten locations across Australia and our business is expanding. Now is a great time to join our dynamic, service oriented culture and take advantage of the opportunities available at EML to fast-track your career.
The Role
The primary focus of this position is to enhance injury and claims management outcomes and the safe and sustainable return to work of injured workers. You'll be responsible for:
- Managing a portfolio of work-related injury and illness claims
- Collaborating with stakeholders (injured workers, employers and providers) to deliver personalised claims management strategies that support the achievement of high quality outcomes
- Working in accordance with relevant legislative and regulatory requirements and internal policies and procedures
- Providing a service experience that is tailored, effective and client focused.
Skills and Experience required
To be successful in this role, you'll have proven skills and experience, including:
- Demonstrated experience in worker’s compensation claims management or from an Allied Health background;
- Workers Compensation experience (highly desirable)
- An empathetic, resilient, and motivational approach to provide customer centric support;
- A driven professional with highly developed written and verbal communication skills, outstanding organisational and coordination skills;
- Positive attitude and a willingness to learn;
- Sound analytical, problem solving and decision making skills;
- Strong stakeholder engagement and management;
- Experience and/or education in the field of physiotherapy, occupational therapy, exercise physiology, chiropractic, etc.
- Be outcome/results focused
What we offer
We value our people and support them to do their best work by investing in their professional development. EML provides career opportunities and great employee benefits, including:
- A vibrant, collaborative team culture
- Great work/life balance
- A corporate wellbeing program
- A reward & recognition program
- Comprehensive learning and development support
- Fast-track career opportunities
- Competitive salary packages
- 17.5% annual leave loading
How to apply
If you meet the above criteria and want to be part of our team, please apply below with your CV and a cover letter. For more information please call Long Nguyen on 02 8098 6360 or email [email protected]