Customer Service - Mortgages

Summary about this job

Detail information about job Customer Service - Mortgages. Terms and conditions vacancy

About the company

Our client is a Financial Services company in the lending space. With a reputation for being a leader in the industry, providing excellent training and development opportunities, and genuinely caring about each and every employee, this is a company that everyone wants to work for!

About the role

Join this small service team in the role of Customer Service Officer on an initial 6 month fixed term contract. You will be responsible for answering inbound calls in relation to mortgages, personal or asset finance products and ensuring superior customer service across a number of diverse clients.

Working in an open plan office environment, you will feel like an integral part of the business as this is NOT a large call centre environment.

Skills and experience

• Exceptional customer service skills 
• Minimum 6-12 months experience from a banking/financial services call centre environment
• Experience working to KPI's
• Team player with a passion for helping others
• Excellent communication skills
• Drive to succeed in a busy, fast paced environment
• The desire to work in an environment where you are not micro managed 

What's in it for you?

• Excellent training 
• Friendly, relaxed, sociable work culture
• NOT a large call centre
• Supportive management team with extensive industry knowledge 
• Company and team events including bbq's, meals out, raffles and an unrivaled Christmas party
• Flexible working hours - working on a rotating roster between hours of 8am and 6pm 

We are interviewing immediately, so please call Brogan on 02 9216 6727 or apply below with your resume and covering letter.