Internal Sales and Customer Service Specialist - 12 Month Contract - July Start
Come work with a young, fun and motivated Internal Sales Team, to drive sales and go above and beyond for our customers!
Summary about this job
Sales - Inbound
Company: John Morris Group
Location: Sydney
Work type: Contract/Temp
Salary: n\a
Phone: +61-2-7530-6204
Fax: +61-7-1040-8480
E-mail: n\a
Site: n\a
Detail information about job Internal Sales and Customer Service Specialist - 12 Month Contract - July Start. Terms and conditions vacancy
- Work in a tight young and vibrant team
- Plenty of room for growth and future opportunities
- 3rd generation family owned business
About the business
We believe in delighting our customer's through better technology and service. We are the only third generation, privately owned scientific instrument and laboratory equipment supplier in the South West Pacific region to remain in the same ownership for nearly 65 years. We pride ourselves on our family roots and consider our team, suppliers and customers to be a part of the family and the reason for our stability and success.
About the role
Your role as a Sales Specialist is to provide our customers with outstanding customer service and sales support through inbound calls, email and livechat. You will work within a young, fun and motivated Internal Sales Team to offer product advice & quotations to guide our customers through various solutions via our wide range of products. This position in based in our Chatswood Head Office as a full-time role, with working hours from 8:30am - 5:00pm Monday to Friday.
*This is a 12 month contracted position starting July 1st
Benefits and perks
- Innovative, driven and active team environment
- Base Salary + Commission + Bonus
- Career growth with In-house training and support
- Unlimited coffee and the occasional slice of cake
Skills and experience
Job tasks and responsibilities
- Respond to customer enquiries via phone, email and livechat in a timely manner
- Process quotes, orders and returns
- Offer outstanding customer service, sales and product advice
- Achieve and work towards a quarterly sales budget
- Working with a team against group based KPI's
Skills and experience
- Ability to multi-task and meet changing deadlines
- Excellent verbal and written communication skills
- Exceptional time management skills
- Ability to problem solve within the sales process
- Exemplary level of attention to detail
- Flexible and proactive approach to work
- High level of computer literacy
Essential Criteria
- Minimum of 2 years' experience in a customer service, sales or similar role
- Must be an Australian Citizen or permanent resident
- Proficient in Microsoft word, excel, powerpoint and outlook as well as the ability to learn new systems quickly
Want to speed up the interview process? You can!! By completing our employee suitability survey!
This survey looks at how you would work within the team and working in the role itself. You will find the link below. Please select "Sales Representative" as the role.
This can take up to 2 hours so you can save as you go and complete over a few days, however there is one timed 20 minute section that must be completed in one sitting.
http://johnmorris.careers
*This survey is mandatory within our hiring and selection criteria. By completing it now, you speed things up! :)