Call Centre Consultants
Great opportunity for anyone who is good on the phone, customer service-focused and driven by KPIs.
Summary about this job
Customer Service - Call Centre
Company: Connect Hearing
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-8-8532-7417
Fax: +61-3-8159-1466
E-mail: n\a
Site: n\a
Detail information about job Call Centre Consultants. Terms and conditions vacancy
- Permanent full time positions available, immediate start
- Flexible hours between 8:30am and 7:00pm, Monday to Friday
- Full training provided, call centre experience preferred
Connect Hearing is a young and innovative company which is already a leader in the hearing care industry, backed by years of experience and continued success. Our network of 140+ clinics nationwide provide exceptional hearing healthcare and client-centred solutions. We are passionate about people - our teams and the communities they help.
We are looking for dynamic, customer-focussed professionals to join our Customer Service Centre team at our McMahons Point office. You will play an important role within the business, delighting our clients with positive, helpful experiences around their hearing care appointments.
If you enjoy interacting with people, hitting targets and providing great customer service, this could be the role for you. The work is phone-based, making contact with clients through both inbound and outbound channels. However, no cold calling is required.
Full time roles are currently available, with training and onboarding to commence as soon as possible for the right candidates.
We will be holding interviews throughout July and are seeking individuals with the following:
- Call centre experience preferred, in either a sales or customer service environment
- Ability to work to targets and KPIs
- A clear, articulate speaking voice
- Strong customer service focus
- Intermediate PC skills minimum. Experience with CRM and call centre software, Outlook, Word and Excel preferable
- The ability to work as part of a close-knit team, combined with the motivation to reach individual goals
These positions are based in our head office, a 5 minute walk from North Sydney train station, shops and cafes. Enjoy the comfort of modern offices and facilities as well as friendly and sociable staff that are passionate about what they do. For further details about our organisation, please visit the Company's web site at:
www.connecthearing.com.au