Accounts Receivable Coordinator

Summary about this job

Detail information about job Accounts Receivable Coordinator. Terms and conditions vacancy

• Heart of the CBD location
• Initial 6 month contract role likely to extend to 12 months
• Large ASX listed organisation

Our Client:
Our client is one of Australia’s most iconic fuel network/convenience retailers. They are currently seeking a Receivables Coordinator / Banker to join their team in an initial 6 month contract which will most likely extend to 12 months.


Important:
Although the title of this position is Accounts Recievable Coordinator, if you have a strong background in data entry/bookkeeping with the ability to think outside the box and you don't have Accounts Receivable experience, please apply! Our client is happy to review candidate profiles with a strong data entry background and a willingness to learn, as well as the ability to review and streamline current processes to ensure they are more efficient. 


Position Purpose:
To manage the Receivables assets in designated ledgers of responsibility while delivering acceptable levels of Customer service.
To support team members across the Receivables team to enable achievement of overall Receivables targets.


Key Responsibilities:

1. Manage Receivables assets in designated ledgers of responsibility including:
   1. Billing Customers and resolving billing issues in a timely fashion
   2. Monitor Receivable ledger according to critical billing cycle timeframes
   3. Proactively contact and influence Customers through development of relationships, to pay account according to approved trading terms
   4. Analyse and report on Customers who do not meet trading terms to Team Leader, Business Manager and Credit Risk Manager
   5. Recommend and coordinate remedial action to correct non observance of trading terms
   6. Investigate, analyse and resolve Customer account disputes through own means or by influencing and leveraging expertise of other business channels
   7. Notify Credit Risk of potential bad debt Customers
   8. Formally advise Credit Risk where debt exceeds 60 days overdue
2. Process incoming EFT, Cheque and Credit Card payments to ensure accurate and timely allocation to Customer accounts.
3. Action dishonoured payments by contacting Customers to ascertain reasons for dishonour, report to Credit Manager and Business Manager if appropriate, and implement payment plan to ensure recovery of monies.
4. Work with Credit Risk and Business Managers to establish appropriate solutions 
5. Escalate significant Customer issues to the Receivables Team Leader.
6. Identify and implement process improvements that will automate current work processes and drive efficiencies within the Receivables team. Work with the business to develop targeted Customer strategies and campaigns that support these efficiency opportunities.
7. Participate in formal coaching program managed by the Customer Service Learning & Development Coordinator that will deliver a consistent Customer experience.

Successful Profile:

• PC literate – MS Word, Excel, PowerPoint
• Strong system skills with exposure to SAP, Navision and IFCS preferred
• 1 - 2 years’ experience managing Receivables for large organisations
• Experience in mentoring and coaching fellow team members preferred (Senior Receivables Coordinator)

If you think that this role is suitable for you, please apply!