Internal Sales Leader
We are currently seeking an experienced Internal Sales Leader to join our team at our Store Support office in Castle Hill.
Summary about this job
Account & Relationship Management
Company: Kmart Tyre & Auto Service
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-2-2468-3392
Fax: +61-3-7227-7917
E-mail: n\a
Site: n\a
Detail information about job Internal Sales Leader. Terms and conditions vacancy
Kmart Tyre and Auto Service is one of Australia's leading service repair businesses with over 250 stores nationwide and more than 1,300 team members. You'll be part of the Store Support Office which provides great service to our customers and our workshops.
As an Internal Sales Leader you will contribute to the ongoing growth of fleet sales by providing outstanding customer service to both new and existing fleet customers. You will also support the internal sales team with ongoing training, coaching and support.
Responsibilities
- Ensuring inbound calls are handled and concluded in a timely fashion in line with KPI’s
- Maintaining an appropriate level of conversion to bookings vs number of calls taken
- Ensure internal sales representatives are conscientious in the completion of their duties
- Booking customers into the closest Kmart Tyre and Auto Service Workshops
- Liaising between the workshop and the customer to ensure they receive great service and excellent workmanship by our technicians
Prior skills & experience
- Customer service skills essential
- Ability to make cold customer calls and convert sales opportunities
- Experience in an inbound call taking environment
- Great organisation skills and attention to detail
- Intermediate Microsoft Office Suite skills
If you possess the above skills and are interested in hearing more about this opportunity, please click on 'Apply' to forward your resume.