Sales Support Coordinator
Fantastic opportunity for someone with a technical mindset, a curious nature and passion for providing exceptional customer service.
Summary about this job
Sales Coordinators
Company: Festo Pty Ltd
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-8-5565-1782
Fax: +61-8-4897-6488
E-mail: n\a
Site: n\a
Detail information about job Sales Support Coordinator. Terms and conditions vacancy
- Global leader in factory and process automation
- Great opportunity for Engineering Graduate - Electrical / Mechatronics
- Silverwater location - onsite parking provided
Festo is a leading worldwide provider of automation technology for factory and process automation. As a global, independent family-owned company, it has become the performance leader in its industry over the last 50 years, thanks to its innovations and problem-solving competency in all areas of pneumatics as well as its unique range of industrial training and vocational education programs.
Reporting to the Sales Manager your primary responsibility is to provide an effective interface between Festo and its customers by understanding the customers' requirements and the company's capability of meeting these.
You will manage customer's expectations of Festo's service, and ensure these expectations are met and exceeded wherever possible with a genuine commitment to customer satisfaction.
Your technical know how will provide support for a broad spectrum of Festo's products, including pneumatic and electrical actuators, sensors, valves and air preparation and process automation equipment.
What else could you be doing on an average day?
- Processing sales orders in line with company process and procedure
- Assisting customers to order appropriate products to meet their need
- Developing quotations on behalf of the Sales Team and as requested by customers
- Processing returns and following-up returned items that you initiate to ensure and effective and timely resolution takes place;
- Continuously improve the service processes and operations by taking initiative to identify, analyze and eliminate issues
What we are looking for in you
- Demonstrated ability and experience to work with multiple systems, including Microsoft Office products. Previous SAP experience an advantage.
- Previous experience in a customer service role (preferably in a manufacturing environment), along with a commitment to the provision of superior customer service.
- Ability to liaise effectively with a diverse range of customers in a highly professional manner.
- Effective communication and interpersonal skills.
- Effective organisational, research and analytical skills.
- Ability to multi-task and work in a fast pace environment
- Strong attention to detail
- Demonstrated ability to contribute as a member of a team.
- Possess a strong technical aptitude
If this sounds like you please APPLY as we would love to review your application.