Business Analyst

Summary about this job

Detail information about job Business Analyst. Terms and conditions vacancy

• Passionate about helping disadvantaged children?
• Want to work for a not-for-profit charity?
• Like the idea of working next to the beach?
• Want to take your IT skills to the next level?

Royal Far West is currently seeking an experienced Business Analyst to join our team in a full time capacity. Reporting to the Business Intelligence & IT Manager this position is responsible for investigating and analysing business problems and lead the overall design of the solution.  Complete business solutions will have people, process and technology components and the Business Analyst will ensure the interaction between these aspects are optimised.  The Business Analyst will own the technology component which may be in the form of an enhancement to an existing system, implementation of a new system or integration between systems and through investigation, will understand how any changes may impact other parts of the system or workflows.

The Business Analyst will also be responsible for ensuring solutions are implemented through to user uptake and continue to support them.  Ongoing support will include first line enquiries, trouble shooting, upgrades, user access management, user training and any other support that is required.

ABOUT YOU

Essential Criteria

• Tertiary qualifications in Computer Science, Information System, Engineering, IT/Commerce or similar degree
• Minimum 2+ years relevant work experience.
• Demonstrate a proven track record of business process improvement and/or change management
• Manage competing requirements and come to a solution that satisfies all stakeholders
• Experience in Project Management of small to medium sized projects
• Experience with configuration and development in Intrahealth Profile or another EMR system
• Ability to administer multiple core business systems
• Demonstrated ability to manage multiple concurrent projects and meet time constraints with competing deadlines
• Advanced skills and experience in all Microsoft products

Desirable Criteria

• Ability to build effective relationships to ensure user engagement and solution uptake
• Experience in process improvement methodologies.
• Experience of similar role working in a health care operation.
• Experience with electronic medical records systems
• Experience in application access administration
• Experience in coordinating and conducting UAT.
• Experience in coordinating and conducting the full cycle end user training plans and creating effective educational materials.
• Demonstrated skills in risk management.

We are looking for someone that has the ability to communicate appropriately and effectively with people at different levels in the organisation. Has strong internal and external stakeholder management. Uses customer service approach in resolving business issues. Has a collaboration and team orientated work philosophy whilst retaining the ability to work autonomously and take ownership of delegated tasks. Has a self-motivated and mature holistic approach and has multitasking and problem solving skills.

ABOUT US

Royal Far West is a non-government organisation based in Manly, which provides multidisciplinary health and wellbeing services for children from rural and remote Australia with developmental, behavioural, learning and mental health difficulties. 

We are passionate about helping children from rural and remote Australia, we believe that every child has the right to access the services they need to thrive and grow, no matter where they live. We have passionate and engaging staff that help us achieve this, we go the extra mile to help and work with children so they can have a better quality of life and our goal is to increase our offering and by 2020 to help 15,000 per year. If you would like to join our family and help us reach our 2020 goal then apply today as we want to hear from you.

An attractive remuneration package, including the ability to salary package will be negotiated with the successful candidate.  The successful applicant will be required to provide a current Working with Children Check and all applicants must have valid eligibility to work in Australia without restriction.

For further information please contact Lisa Dainton, Business Intelligence and IT Manager on 02 8622 6855. Alternatively, a position description is available on the Royal Far West website http://www.royalfarwest.org.au/careers

To apply for this position, please submit your CV and Cover Letter which includes addressing each of the essential criteria to the Human Resources Manager, [email protected] or PO Box 52, Manly NSW 1655.

Closing date: Sunday 22 July 2018. Applications will be shortlisted as received with interviews scheduled throughout the advertising period with suitable candidates.  

Royal Far West is committed to creating a diverse environment and is proud to be an equal opportunity employer.