Lv 1 Service Desk officer

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Lv 1 Service desk, 4 month contract, weekly pay, central CBD location, Great customer service skills, Wonderful team environment, Apply now

Summary about this job

Help Desk & IT Support

Company: Mansell Taylor Consulting

Location: Brisbane

Work type: Contract/Temp

Salary: $25.00 + 9.5% super per hour

Phone: +61-3-4702-9812

Fax: +61-7-2880-2404

E-mail: n\a

Site:

Detail information about job Lv 1 Service Desk officer. Terms and conditions vacancy

Join a friendly team where you will provide premium Lv 1 Support working on a busy Service Desk. You will thrive on providing exceptional customer service and will have excellent communication skills, immediate start.
  
Skills 
  • Your role will include providing comprehensive first level support
  • Ability to work independently & effectively as part of a busy Service Desk team
  • Able to work under pressure & support a large number of staff
  • Able to support & communicate effectively with a diverse range of users, explaining complex technical issues in a simple, easy to understand manner
Experience
  • 12 months experience in a similar role
  • Proven experience working with Active Directory, Microsoft product suite, XP, Windows 7, Windows Server, Exchange
  • Demonstrated ability to Diagnose & repair computer & network hardware, escalate as required
  • Accurately update the support ticketing application
  • Demonstrated ability to resolve user issues  
To be considered for this role you must be eligible to work in Australia. 
 

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