Marketing Co-Ordinator

Summary about this job

Detail information about job Marketing Co-Ordinator. Terms and conditions vacancy

Reports to:                        Manager: Products & Marketing

Employment Status:         Full-time
 

Organisational Context:     

Founded in 2000, Bendigo Telco was established by a group of large Bendigo businesses that wanted better access to telecommunications technology. Based on the ‘community banking’ model made famous by Bendigo Bank, Bendigo Telco was conceived as a telco that would support the needs of the local community. By harnessing the strength of demand aggregation, Bendigo Telco is able to influence the strategic plans of carriers to offer service equality and market competition while creating specialist local employment opportunities. Services from Bendigo Telco include the NBN Broadband service, mobile service, business voice, data and cloud solutions. Importantly, we pride ourselves in offering personal customer service underpinned by our 8 Star Customer Service Charter.

All staff at Bendigo Telco are potentially involved in direct dealings with Customers, and may also be engaged in delivery of service or support at customer premises, and as such Bendigo Telco’s personal presentation standards apply to all positions. Likewise, all appointments at Bendigo Telco are to the organisation as a whole. Part of the Bendigo Telco philosophy is to give its staff the opportunity to gain experience in various facets of the business, and as such, staff can be directed to different roles for a shorter period of exposure or as part of a longer-term transition.

Job summary

• Assisting and implementing all marketing strategies for Bendigo Telco’s Business & Enterprise division
• Supports Business & Enterprise division marketing operations by compiling, formatting, and reporting information and materials.

Duties and Responsibilities

• Assisting the Manager: Product and Marketing, Marketing Manager and key stakeholders to develop and implement the customer experience strategy; communications, customer order journey and ongoing customer experience utilising customer-centric marketing principles.
• Contribute to the development and execution of marketing campaigns to target the Mid-Tier Business market and the broader community.
• Assisting the Manager: Marketing Manager and Human Resources Manager to develop and project manage the company’s internal calendar of events to celebrate and boost staff morale, culture and diversity.
• Writing, editing and coordinating the distribution of company communications while ensuring all communications and advertising are on brand according to brand guidelines and style guide
• Preparing press releases, event announcements and company news letters.
• Working with the Manager: Products & Marketing and Marketing Manager to contribute to defining, communicating our Brand Identity.
• Design and maintenance of business division social media accounts for all marketing related material while ensuring that the brand has a strong & positive online presence.
• Keep updated with changes and advances for social media content and advise on new channels and approaches to adapt.
• Operate as first point of contact for Business & Enterprise division sponsorship activities and opportunities.
• Analyse digital data, trends and activity; investigate media consumption and consumer behaviour applicable to our business brand and target audience.
• Assisting the Manager: Products & Marketing and the Marketing manager in terms of logistics and development of media packs to events such as seminars and trade shows.
• Liaise with internal and external stakeholders, including advertising agencies, print suppliers, freelance talent, and various marketing services.
• Assisting in writing and editing sales and marketing collateral.
• Providing administrative aid for various projects related to marketing, which includes project meetings schedule, minutes of meeting, transcribe notes and compose memos.
• Assisting in promotional strategies and product marketing development.

Competencies

• Ensure all written content is of the highest possible standard, free from spelling errors, grammatical errors and typos.
• Execution of social media strategies in line with branding and sales campaign activities.
• Effective coordination of Business & Enterprise division community and sponsorship activities.
• Effective development of materials and content relating to the best possible customer/product communication experience.
• Uphold Bendigo Telco brand values in all marketing development and dealing with internal and external parties.

Skills and Specifications

• Proven ability to take the initiative, be highly organised, work autonomously and productively as part of a team, and establish and maintain professional relationships with key stakeholders both internal and external.
• Proven ability to work as a productive team member; sharing responsibilities, working collaboratively, generating ideas and demonstrating leadership within the team.
• Knowledge of marketing principles.
• Understand new technologies and applying to marketing principles.
• Effective presentation skills and acquire market information and answer to questions from team of managers, members, clients and public.
• Capable of writing reports, procedures and business correspondence.
• Ability to work individually and self-driven projects.
• Demonstrate ability to solve problems, analyse systems and data and suggest appropriate solutions.
• Skills in organization, prioritization and time management.
• Work under stress to meet project deadlines and minute attention to detail.
• Attention to every information and accuracy in performance.
• Highly self-motivated individual.
• Knowledge of relevant computer software packages relating to graphic design (such as Adobe Illustrator & Photoshop), website content management systems and desktop publishing applications.
• Skills and experience in SEO, SEM, Google AdWords and Google Analytics*.
• Skills and experience in Graphic Design and/or UX Design*.
• Skills and experience in Social Media Marketing or in Digital Media*.

(*Preferred but not essential)

Education and Qualification

• Associate’s or bachelor’s degree in business administration or marketing*.
• Diploma from an accredited university*.

(*Preferred but not essential)

Special Requirements:

Offers of employment are subject to the candidate undergoing a police check.
 

How to Apply:
Applications are received by Seek.  Should you wish to discuss this opportunity further, please direct all enquiries to  Ashley Michelsen, Human Resources Manager via [email protected]

Applications close 5:00pm Friday the 20th of July 2018.