Work Capacity Specialist
Permanent Full Time role in our Sydney CBD office. Be part of the Insurance for NSW team Making critical work capacity decisions.
Summary about this job
Workers' Compensation
Company: EML
Location: Sydney
Work type: Full Time
Salary: Competitive Salary
Phone: +61-8-9765-7681
Fax: +61-3-8010-9709
E-mail: n\a
Site: n\a
Detail information about job Work Capacity Specialist. Terms and conditions vacancy
- Excellent Opportunity For An Experienced Senior Case Manager
- Grow & Develop Your Career
- Permanent Opportunity In A Leading Workers Compensation Company
- Sydney CBD location
- Permanent Opportunity
- Be part of an industry leader in worker’s compensation management
The role
This role operates in the Insurance for NSW department, which manages the claims portfolio for NSW Government Agencies including Health, Police and Emergency Services, Premier, Cabinet, and Planning.
The purpose of a Work Capacity Specialist is to ensure sound, sustainable work capacity assessments and decisions are made in accordance with the 2012 NSW legislative reform and the associated WorkCover Guidelines.
This is the perfect opportunity for an experienced Senior Case Manager to build on your existing skills, and gain some great experience in a specialised area of case management in the IfNSW portfolio!
Responsibilities include:
- Support Operational managers in achieving strategic claim outcomes via the use of work capacity decisions
- Support claims staff to identify appropriate claims for work capacity decisions
- Undertake reviews of proposed Work Capacity Assessments and Decisions
- Provide structured and constructive feedback regarding decisions
- Ensure all communication and documentation has been prepared and implemented in accordance with internal and regulatory standards
- Provide expertise and guidance to case managers regarding the Strategic Plan required to maximise the capacity for suitable employment of injured workers
- Coach, guide and assist team members in making robust and sustainable decisions
- Provide support to team members by proactively managing required actions as required
- Develop and maintain strong relationships with internal and external stakeholders
Skills and Experience
- Previous Work Capacity experience is highly desired
- Sound understanding of all relevant NSW Workers Compensation legislation
- Demonstrated experience in claims and injury management
- Excellent communication skills, both written and verbal
- Strong customer service acumen coupled with sound interpersonal skills
- Outcome focused with the ability to manage competing demands
- Ability to work independently and as part of a team
What we offer
At EML, we're passionate about helping people get their lives back after a workplace injury. We have over 1,400 personal injury specialists Australia wide, focused on achieving industry leading return to work outcomes and improving work health and safety for the benefit of workers, employers and the broader community.
We value our people and support them to do their best work by investing in their professional development.
EML provides career opportunities and great employee benefits, including:
- A vibrant, collaborative team culture
- Great work/life balance
- A corporate well-being program
- A reward & recognition program
- Competitive salary packages
- 17.5% annual leave loading
How to Apply
If you meet the above criteria and would be interested in joining our team, please apply below with your updated CV and cover letter. For a confidential discussion please contact Thomas Brown - [email protected]