Manager on Duty
Sheraton Grand Mirage Resort, Gold Coast is looking for an passionate and energised individual to join our Front Office Team as a Manager on Duty.
Summary about this job
Front Office & Guest Services
Company: Sheraton Grand Mirage Resort, Gold Coast
Location: Gold Coast
Work type: Full Time
Salary: n\a
Phone: +61-8-7627-3242
Fax: +61-3-6937-7803
E-mail: n\a
Site: n\a
Detail information about job Manager on Duty. Terms and conditions vacancy
Company
Marriott International is the world's leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With 5,700 properties, you'll find us in your neighbourhood and in more than 110 countries across the globe. Learn about our 30 hotel brands at www.marriott.com/marriott-brands.mi. Find Your World.™
Location
Surrounded by lush tropical gardens and sparkling blue lagoons, Sheraton Grand Mirage Resort, Gold Coast comprises of approximately 300 guest rooms, four award winning restaurants and bars, and a luxurious spa retreat, all in an absolute beachfront environment.
Department
If you have a 5 star attitude towards service and enjoy working in a fast-paced hospitality environment, this is the job for you!
To assist us in maintaining our reputation for outstanding customer service, we are currently seeking an experienced and enthusiastic Manager on Duty to join our Front Office Team.
Job Description
As our Manager on Duty, you will be responsible for ensuring our associates provide efficient service and create memorable experiences through making emotional connections with all of our guests. In this position, you will have outstanding guest relations, coupled with guest resolution skills, strong financial acumen and ability to work a 24 hour rotating roster. Reporting to the Front Office Manager, the successful candidate will possess a consultative management style, excellent communication & organisational skills, and have proven experience in a similar role.
Requirements
This is the ideal position for someone who has a passion for guest service, values problem resolution, and enjoys working in a fast paced environment. The successful candidate must have a friendly and welcoming attitude with everyone. Prior experience in a similar role is essential.
Candidates must be available to work a rotating roster, including weekends and graveyards. A permanent Night Manager is in place but all Managers on Duty are required to rotate through the Night Manager's days off and annual leave periods.
To attract and retain the best and brightest people for our team, we offer a range of exceptional benefits, including:
• Free onsite parking
• Discounted meals
• Exceptionally generous accommodation discounts
• World class training programs, and
• Strategic career development opportunities.
Working for Sheraton is so much more than just a job, it's a lifestyle.
Be your best. Start your career at Sheraton, where you don't just work – you belong.