Customer Contact Officer
Serco is seeking Customer Service professionals to work part-time hours at our Call Centre in Mill Park!
Summary about this job
Customer Service - Call Centre
Company: Serco Asia Pacific
Location: Melbourne
Work type: Casual/Vacation
Salary: n\a
Phone: +61-3-3595-8131
Fax: +61-3-8486-4527
E-mail: n\a
Site: n\a
Detail information about job Customer Contact Officer. Terms and conditions vacancy
- Maintain work-life balance! Work Part time hours!
- Inbound customer service role
- • Development Opportunities by working with a Government client
Multiple Inbound Customer Service roles on offer at Serco’s Call Centre in Mill Park! Maintain Work-life balance by working Part time upto 6 hours per day!
If Customer Service is your forte, look no further! Serco is seeking Customer Service professionals to work at our call centre in Mill Park!
The role-
Service customer interactions on behalf of an Australian Government Department.
What you have-
- An engaging phone manner
- Demonstrated customer service background in either call centres or retail
- Strong verbal communication skills
- A high level of computer literacy
- Availability to commit to 2 weeks of full time training at the start of your employment
- Availability to work up to 30 hours per week
- Availability to work on a rotating roster between the hours of 7am-7pm, Monday to Friday.
Please note - to be eligible for this role, you will need to be an Australian Citizen and be prepared to provide suitable documentation for a thorough Security and Citizenship Check.
If this sounds like it's for you, please apply now. Please submit your cover letter and resume (as one document) addressing the selection criteria. We look forward to receiving your application!
Who are we-
Serco is an extraordinary company delivering essential services on behalf of governments and organisations around the world.Our team provides personal support to members of the community accessing a wide range of Government services from health and public transport information, to road safety and interpreter services. We provide an exceptional level of customer care across Australia and New Zealand to make a positive difference to people's lives every day.
Serco seeks and celebrates diversity. We are committed to recruiting and retaining a diverse workforce. If you are inspired to make a positive difference, find out more about us at www.serco.com/aspac