Customer Service Consultant

Summary about this job

Detail information about job Customer Service Consultant. Terms and conditions vacancy

• Work close to home in the South East of Melbourne
• Be a part of a company that prides itself on care and growth
• Start work immediately

Our Client

Located in the south-eastern suburbs, our client is a leading personal care and hygiene company. Due to constant success and growth they currently require a Customer Service Consultant to join their team and progress into a 2IC role.

About the role

Reporting to the customer service manager, you will work collaboratively with the customer service team in delivering best-practice in customer relationships. Day-to-day, you will engage with internal and external stakeholder within a company that prides itself on sustainability and reliability. 

Duties

• Process credits reports
• Communicate potential service misses with customers as may be required
• Liaise with the Demand team on allocations and stock transfer requests 
• Ensure any changes to customer orders are communicated
• Order entry through CRM System 
• Use the online system for key orders and samples 
• Other similar related tasks as required

Skills 

• Accuracy and attention to detail
• Happy to work collaboratively
• Willingness to learn 
• Solutions focused attitude 

Benefits

• Parking on site
• Permanent, full-time position
• Immediate start available 
• Training and development provided
• Varied role

About the company

This ASX listed company is committed to its employees, their customers as well as their environment, ensuring its portfolio of leading global brands are practicing sustainability whilst keeping their well known quality.  

Culture

Most people enjoy working here given its pillars of pride, courage and integrity. Given the location in the South East, there is a strong emphasis on work-life balance, family and care. 

How to Apply

Click APPLY or contact Stephen Christofakakis, Consultant on 0431 014 778 for a confidential discussion.