Account Coordinator

Summary about this job

Detail information about job Account Coordinator. Terms and conditions vacancy

Make your next career move with this ever expanding Direct Marketing, Print, Design, Mail and Fulfillment Company based in Parramatta. This impressive facility offers the best of both worlds with an agency feel upstairs backed by a huge production base downstairs.

This Internal Account Coordinators role represents an outstanding opportunity for a customer focused individual with drive and passion to make their mark in a growing, forward thinking company.

Responsibilities:

Duties include but are not limited to:

• Maintain strong relationships with key accounts and existing client portfolio.
• Identify areas of growth within those accounts and offer additional company products and service to satisfy their needs.
• Communicate with internal and external stakeholders and updating all parties regularly in order to guarantee that client objectives / deadlines are met.
• Project manage all components of each job and manage workflow to meet customer expectations and deadlines.
• Compile, maintain and process all required records, paperwork and documents in an efficient and timely manner.
• Follow systems and procedures as required.
• Manage all communications in a professional manner.

Desired Skills and Experience

• Minimum one year's experience within a similar role.
• Advertising / Marketing agency experience highly desirable.
• Demonstrated customer service experience, especially B2B.
• Excellent project management skills - concept to completion focus.
• Very strong attention to detail and the willingness to follow strict procedures.
• Intermediate MS Office – Word , Excel and Powerpoint and experience with CRM Database / Job Management System.
• Organisational and time management skills, with the ability to juggle multiple priorities.
• Excellent communication/relationship building skills and the ability to work with a team environment.