Corporate Switchboard Associate
An opportunity has arisen within a global financial entity in the Sydney CBD, for an immaculate Corporate Switchboard Associate.
Summary about this job
Other
Company: Page Personnel
Location: Sydney
Work type: Contract/Temp
Salary: $25 - $26 p.h. + super
Phone: +61-3-9511-6456
Fax: +61-8-3779-9235
E-mail: n\a
Site: n\a
Detail information about job Corporate Switchboard Associate. Terms and conditions vacancy
- Ongoing temporary role within a highly regarded banking institution;
- Exceptional CBD location, near to public transport;
- Possible permanency, so only full working rights are able to apply;
An opportunity has arisen within a global financial entity in the Sydney CBD, for a Corporate Switchboard Associate to join the team of Customer Service and Administration staff.
Client Details
Our client has offices located in all of the world's major financial centres. They are located in a prime spot, within the CBD, and are always looking for people who share their drive for innovation. They pride themselves on the professionalism of their support staff and look for proactive and personable people to join their teams.
Description
The key accountabilties of the Corporate Switchboard Associate will include, but not be limited to;
- Handle high volumes of internal / external calls;
- Ensure all client requests and enquiries are actioned and answered promptly, accurately and in a professional manner;
- Provide high standards in client service delivery via telephone and email communication;
- Ensure the switchboard database is accurate and updated as required;
- Provide daily support to the Central Reservations team - includes, assisting with Condeco meeting room bookings and enquiries for Guest Relations;
- Provide the Executive team with supervisory support to the Associate team as required;
- Report any client feedback to the Reception Manager.
Profile
The successful candidate must possess;
- Strong organizational and time management skills;
- High level of attention to detail;
- Strong verbal and written communication skills;
- Excellent personal presentation;
- Complaint handling - able to resolve problems as they arise in an appropriate manner;
- Experience in a corporate or five star hotel environment;
- High levels of proficiency with the MS Office Suite;
- Experience with an ARC switchboard system is desirable;
- Positivity, relatability and professionalism;
- Immaculate presentation;
- Full Working Rights in Australia.
Job Offer
- An ongoing temporary role with possible permanency for the right candidate;
- A quick turn around;
- Full training and uniform will be provided.