Call Centre SUPERSTAR
Seeking 8 Call Center Customer Service SUPERSTARS with experience in transport and logistics fields to join large company in Tullamarine
Summary about this job
Customer Service - Call Centre
Company: Australian Personnel Solutions
Location: Melbourne
Work type: Contract/Temp
Salary: $28+ per hour
Phone: +61-3-1211-7925
Fax: +61-2-3719-2086
E-mail: n\a
Site: n\a
Detail information about job Call Centre SUPERSTAR. Terms and conditions vacancy
Next intake of 8 during JULY for August 6th Start.
Consider your notice period!
About the business and the role:
APS have partnered with an experienced provider of transport and logistic services to help them find the best of the best in the customer service field!
We are seeking true customer service superstars to work in a in/out bound call centre environment Monday to Friday 8am to 830pm, 8hr shifts on a rotational roster.
Temporary to Permanent opportunities to those who show fantastic behaviours and characteristics.
The role:
Intensive training is provided for the first two weeks in a classroom environment before moving into a buddy system, ongoing 1on1 coaching monthly and weekly download of progress from team leads will ensure your success in the position.
Career driven customer service specialist this role is for you!
Experience:
- Experience working in a Contact Centre or customer service focused business.
- Experience working within a deadline and schedule driven environment.
- Experience using multiple systems
- Has built internal and external relationships and worked in a team.
- Experience resolving customer enquiries to a high standard.
- Ability to manage time and quality to meet targets.
- Ability to effectively deal with challenging work situations.
- Ability to work within a rapidly changing environment.
Skills required:
- Problem solving skills
- Attention to Detail
- Safety and wellbeing focused
- Rapport building skills
- Clear and concise communication both verbal and written
Attributes we are seeking:
- Positive Disposition
- Adaptable/ flexible
- Versatile
- Thrive under fast pace and high pressure
- Reliable
- Trustworthy
If you have the above skills, attribute and experience as detailed above and are available for an interview at our Yarraville, South Melbourne or Somerton Office by the commercial recruitment team please apply now.
Notes:
Only shortlisted candidates will be contacted.
Standard testing will need to be completed to move forward with application.
Police Check will be preformed prior to placement.