Customer Service and Technical Support Consultants
Full-time 12-month contract, Customer Service and Technical Support Consultants, Commencements July and August, high energy and rewarding environment.
Summary about this job
Customer Service - Call Centre
Company: Robert Walters
Location: Brisbane
Work type: Full Time
Salary: Up to $42k p.a. + super
Phone: +61-7-9362-3670
Fax: +61-7-3665-1281
E-mail: n\a
Site: n\a
Detail information about job Customer Service and Technical Support Consultants. Terms and conditions vacancy
This global organisation is seeking Customer Service and Technical Support Consultants to join their team. They are committed to working with their clients to deliver excellent customer service with every call. This role offers full training and ongoing development to enhance your skill sets and offers career progression opportunities.
The role of Customer Service and Technical Support Consultant is a full-time fixed term contract for 12 months with the possibility of extending. In this role you will be taking a high volume of calls and required to troubleshoot and answer enquires for a variety of software & hardware products.
Key Responsibilities
• Ability to commit to a rotating roster from 8am until 11pm, Monday to Sunday (including public holidays)
• Up to $42,000 per annum plus super ($21.20 per hour + penalties)
• Answering a high volume of technical calls and using troubleshooting techniques.
• Offering a high level of customer service with every call, to meet KPI’s, SLA’s and overall business objectives
• Accurate Data Entry into multiple programs
• Start dates available for 23rd July and 6th August 2018
Key Requirements
• Demonstrated experience in a customer service role either face to face or over the phone.
• A passion for delivering excellent customer service.
• Ability to multi-task and work efficiently between multiple systems and screens.
• Accurate data entry - testing required.
• Available to start on 23rd July or 6th August 2018.
• National police check and background check is required for all successful applications.
Career Opportunities
• An inclusive team culture, offering fun team building events, rewarded with incentive prizes and a positive working environment.
• On-going training and development with opportunity for progression.
To apply please click apply or call Rachel Linford on 07 3032 2248 for a confidential discussion.