Key Account Coordinator

Summary about this job

Detail information about job Key Account Coordinator. Terms and conditions vacancy

• 3 + years experience required in Customer Service/Contact Centre role
• ASAP start
• Full time hours - close to public transport

• Service and Key Account Management
• Sales and Campaign Support
• Order Management and Administration

Client Details

The Adecco Group is the world's leading provider of HR Solutions. We deliver recruitment and career services to organisations and individuals across the employment lifecycle. In Australia, Adecco has over 50 years’ industry experience making us the most qualified provider and leading supplier of casual and permanent staff.

Description

Our client, based in Kensington North, is seeking an experienced Key Account Coordinator to join their growing team. This role is a permanent position with full time hours.

The purpose of the role is to provide exceptional and consistent service to their customers and internal stakeholders. The role will be the first point of contact for assigned key accounts of the client. It supports the requirements of the Customer Service team - from pitch to delivery.

Profile

The right candidate for this role will have:

• Excellent understanding of customer service operations
• Understanding of customer service analytics, metrics and reporting
• Had exposure to ERP and CRM systems
• Minimum of 3 years experience in a Customer Service role
• Experience within the contact centre environment
• Experience developing and maintaining client relationships

You will:

• Be friendly and personable
• Be a Team Player
• Have strong interpersonal skills both verbal and written
• Be a problem solver
• Have a positive attitude
• Have excellent organisational skills

Job Offer

The successful candidate will join a company that is experiencing exciting growth in their industry.