Call Centre Officer

Summary about this job

Detail information about job Call Centre Officer . Terms and conditions vacancy

• Windsor Location
• Onsite Parking - Close to Public Transport
• Flexible Roster - CompehensiveTraining

We are seeking Call Centre Agents to work in an inbound call centre based in Windsor.

Agents will work on a 24/7 roster on an ongoing contract basis.

The role will see you be responsible for receiving inbound emergency calls and connecting them to an appropriate area of Emergency Services. You must be able to commit to a rotating roster particularly weekend, night and evening shifts.

These positions will start on the 20th of August and you will be require to commit to the training period, which runs from Monday - Friday during Business hours.

Successful candidates will be able to meet the follow requirements:

• Flexible availability
• Be able to commit to a rotating roster of evening and night shifts (rostered weekly in advance)
• Superior verbal communication skills
• Sound geographical knowledge
• The ability to work under pressure

In return you will:

• Be a part of a supportive and collaborative team environment
• Receive extensive training and ongoing support
• Have the opportunity to work within a leading Telecommunications provider
• Be rewarded with an hourly rate + penalties
• Have the opportunity to gain on the job training and development

Parking is available onsite, furthermore the centre is close to public transport and is easily accessible.

Successful agents will be required to undergo training for the first 4 weeks with morning and afternoon shifts being assigned. Following the 4 weeks, agents will then be put on a rotating roster with the requirement to work a minimum of 3 shifts per week which could be mornings, afternoons, evenings or overnight

If this role sounds like you, do not hesitate and click the APPLY NOW button to be considered for this role.

For further information contact [email protected]

Be part of a team that is committed to your safety.