CUSTOMER SERVICE COORDINATOR - MONA VALE AREA -NORTHERN BEACHES

All vacancies of AustraliaCall Centre & Customer ServiceCUSTOMER SERVICE COORDINATOR - MONA VALE AREA -NORTHERN BEACHES

If you pride yourself on the level of service you provide to your customers then this great Northern Beaches role could be for yours!

Summary about this job

Other

Company: Zoom Recruitment & Training

Location: Sydney

Work type: Full Time

Salary: n\a

Phone: +61-3-5755-1687

Fax: +61-2-9741-2908

E-mail: n\a

Site:

Detail information about job CUSTOMER SERVICE COORDINATOR - MONA VALE AREA -NORTHERN BEACHES. Terms and conditions vacancy

  • INBOUND CUSTOMER SERVICE
  • PERMANENT ROLE - IMMEDIATE START
  • CORPORATE HEAD OFFICE - GREAT FACILITY
  • INBOUND CUSTOMER SERVICE
  • PERMANENT ROLE - IMMEDIATE START
  • MONA VALE AREA (WARRIEWOOD LOCATION)
  • CORPORATE HEAD OFFICE - GREAT FACILITIES

If you pride yourself on the level of service you provide to your customers and are seeking a great role close to home on Sydney’s Northern Beaches then this role could be for you!

The Company

Operating successfully for over 30 years this company is a leading supplier of high technology equipment and equipment to the broadcast, film, recording, live production organisations as well as to home consumers throughout Australia and New Zealand.

The Role

In this interesting role the successful applicant will specialise in providing a high level of customer service and order entry processing across three business units. Your duties on a day to day basis will include:

  • Answer inbound customer enquiries, responding to customer requests and take orders over the phone
  • Data Entry - entering all sales orders into the system and processing customer requests.
  • Creating invoices, consignment notes and returns
  • Assist with claims and credits
  • Assist with price list distribution
  • Liaison with warehouse regarding goods being dispatched and updating customers accordingly.
  • Process return authorities and advise Supervisor of discrepancies
  • General filing and archiving of picking slips/invoices

The Successful Candidate

To secure and be successful in this role you will need to be able to demonstrate the following:

  • Outstanding communication skills - Verbal and Written
  • Highly developed customer service skills
  • Intermediate MS Office skills
  • Sound problem solving skills
  • The ability to work in a high performing team and manage a large number of customer enquiries on a daily basis.
  • Ability to multi task and prioritise

The successful candidate will be valued for their experience and professional approach to customer service and in return will enjoy a competitive salary, nice facilities, a friendly team and also enjoy the opportunities that come when joining a stable and successful company.

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