Customer Service Officer
All vacancies of Australia • Call Centre & Customer Service • Customer Service Officer
Great CBD location with transport links across the City.
Summary about this job
Customer Service - Call Centre
Company: Charterhouse
Location: Melbourne
Work type: Full Time
Salary: $60K package
Phone: +61-8-9223-3428
Fax: +61-2-7562-3379
E-mail: n\a
Site: n\a
Detail information about job Customer Service Officer. Terms and conditions vacancy
Do you enjoy helping customers? Do would want a foot in the door with a leading Australian utility provider?
Details
An Australian based utility tech company, and is facing continuous growth. They are looking for a new member that will have the same values.
Description
In this role you will work alongside the Customer Service team in providing excellent service to new and existing customers, including:
- Resolve product or service problems
- Manage large amounts of incoming calls
- Build sustainable relationships
- Provide accurate, valid and complete information
- Handle complaints, provide appropriate solutions and alternatives
- Resolve customer complaints via phone and email.
Profile
To be a successful applicant for this role, you should be able to demonstrate:
- Great communication skills both verbal and written;
- Ideally experience in a similar role;
- High attention to detail;
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