Fraud Officer - Big 4 Bank
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Summary about this job
Compliance & Risk
Company: Randstad - Business Support
Location: Sydney
Work type: Full Time
Salary: $65k - $70k p.a. + Super
Phone: +61-3-1170-8778
Fax: +61-2-6830-1250
E-mail: n\a
Site: n\a
Detail information about job Fraud Officer - Big 4 Bank. Terms and conditions vacancy
The Opportunity
We currently are recruiting multiple fraud opportunities within one of the Big 4 Banks. This opportunity will give you exposure to different aspects of the banking world dealing with customers in relation to fraud detection alerts, scams and digital fraud . We are constantly recruiting in this space and require hard working candidates to join the team!
Please note, we are only interested in candidates who have a genuine passion to work within banking & financial services and who want a long-term career!
The Candidate
We are looking for motivated, hard working, driven individuals that are able to work in a highly structured KPI'd environment, delivering exceptional customer service in everything that you do. You will have experience with:
- Fraud experience is desirable
- Analytical thinking
- Excellent customer service
- Taking high volume inbound calls
- Liaising with internal and external business customers and delivering the best customer service experience every time. Act with urgency and respond to customer enquiries or requests immediately
- Invested interest within the Banking & Finance industry
- Intermediate computing skills
- High level of accuracy & efficiency, multitasking and excellent attention to detail
- Excellent time management skills
- Advanced negotiation and complex problem solving skills - ability to think outside the square
- Proficiency with multiple systems , and receptive to feedback and training
- Personal resilience, proactive and service focus
No previous banking experience required but highly desirable. We are looking for motivated individuals looking for a career within banking. The opportunities for growth and development is endless.
The Benefits
- In return for your commitment to this role you will be given the opportunity to work for an employer that boasts the following benefits:
- Supportive work environment
- Supportive management structure
- Opportunities for career progression
- Amazing culture
Convenient location located outside of the station
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.