Financial Support Analyst | Newcastle
Do you like accounting or finance but have a real passion for helping people? If the answer to this question is yes then we have the perfect position!
Summary about this job
Accounts Officers/Clerks
Company: Civica International Pty Ltd
Location: Newcastle, Maitland & Hunter
Work type: Full Time
Salary: n\a
Phone: +61-7-8644-5228
Fax: +61-3-9336-1811
E-mail: n\a
Site: n\a
Detail information about job Financial Support Analyst | Newcastle. Terms and conditions vacancy
- Global company
- Join a dynamic & fun team based in Newcastle
- Full time permanent role
Civica has a global Glassdoor rating of 4.2. Check us out!
About Us
Civica builds software and provides IT and digital transformation services to support some of the most important organisations in our communities; like schools, libraries, local councils and state agencies. We work with some of the largest health fund providers bringing their services into the digital age. Our products are market leaders, some of them are globally renowned.
Our team is proud to work within the sectors we do, where we make a real difference, contributing to the growth of the societies that we live in and accelerating the digital transformation of the public sector and associated markets. Want to join us and help continue our mission?
About The Role
Continued market success and business growth has created an opportunity for a role of Finance Support Analyst, to join our Local Government Solutions team in our Newcastle office. We are seeking a well-presented and professional person to support our customers in Finance, Accounting and Payroll. Our offices are friendly and open and our team is helpful and encouraging with a strong customer service ethic.
Responsibilities
- Provide an outstanding level of customer service during communication with customers throughout Australia and New Zealand
- Providing guidance and training to customers in financial and accounting processes using our Enterprise Resource Planning software.
- Investigate and resolve queries raised by customers in relation to the use and function of specific areas of our software.
- You will be responsible for supporting customers with budgets, general ledger, purchasing, account payable and payroll.
- Problem solving and providing feedback on business process, including recommendations for product improvement
- Assist other team members with replication of and resolution of issues
- Maintaining databases of client information and documents
- Receive information via phone, electronically and in person and record in a call logging system on a rotational shift roster basis
About You
- Tertiary Qualifications in Finance and/or Accounting or equivalent.
- A background or experience in Finance, Accounting or Payroll is desirable.
- High level of numeric accuracy and a strong attention to detail.
- Ability to work in team environment
- Experience in working under pressure and meeting time-sensitive deadlines
- Understanding of and the ability to interpret various legislation and accounting standards.
- Intermediate MS Office Skills, Word, Outlook, Excel.
- Outstanding written and verbal communication skills.
- High level of initiative and pro-activeness
- High level of accountability and ownership
- Reliable and pleasant nature
Your Benefits
At Civica we believe our people are our biggest asset and we pride ourselves on cultivating a supportive and modern working environment; whilst providing you with the tools you need to get the job done. We will offer what you would expect in today’s modern work environments:
- Join a growing and successful business
- Genuine career development
- Flexible working conditions
What Next?
Do we sound like a good match? If so then we would love to hear from you! Please include a cover letter outlining how your experience, aspirations and values are a match, along with your resume and we will take it from there.
Civica is an equal opportunity employer and welcomes applications from all sections of the community.