Business Consultant - Student Management - Application Managed Services
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Proactively deliver contracted consulting services and drive continuous improvement for our customers across our Student Management product.
Summary about this job
Consultants
Company: Technology One Limited
Location: Brisbane
Work type: Full Time
Salary: n\a
Phone: +61-7-9472-6424
Fax: +61-3-2525-3883
E-mail: n\a
Site: n\a
Detail information about job Business Consultant - Student Management - Application Managed Services. Terms and conditions vacancy
- Help transform business and make life simple for our customers playing a key role delivering world class consulting services
- Take your next career step by leveraging your academic, commercial and software experience to advise and drive continuous improvement for our customers
- TechnologyOne is Australia's largest enterprise software developer, providing solutions to around 1200 customers in Australia, New Zealand, Asia, the South Pacific and the UK
How you'll make a difference...
Our mission is to provide world class software and consulting services to the thousands of people who use our enterprise software every day. Our 99% customer retention rate is proof that what we do is valued by our customers and Application Managed Services (AMS) Consulting is no exception as we strive to deliver high calibre ongoing consulting support.
As an AMS Consultant you'll proactively deliver contracted consulting services and drive continuous improvement for our customers across our Student Management product.
What you'll be doing...
You'll be working with our best-in-class software solutions, TechnologyOne software that empowers our users. Our products are used by tens of thousands of people every day.
- Perform consulting services that achieve an annual productivity target of 100%, services including: Application Administration, Changes and Configuration, Application enhancements, including reporting design and development & supporting users adopt proven best practice processes.
- Analyse customer requirements and manage customer expectations
- Maintain contemporary capabilities through trends and new technologies, to drive innovation and develop ideas for discussion and implementation
- Work with the AMS team to provide input into the configuration and management of product and solution implementations
- Contribute to revenue generation through utilisation and identification of further product and service opportunities
- Deliver training as required
- Proactively communicate any issues that may/will impact delivery on customer expectations
Your talents...
- Solid experience within Consulting in Student Management or Higher Education
- TechnologyOne product experience preferred
- Customer centric, you’re a customer advocate and know what it takes to deliver a compelling customer experience
- A solid communicator, your communication skills are second to none and you’re at your best when talking to customers
- A strong background with ERP systems
Who we are…
TechnologyOne (ASX:TNE) is Australia's largest enterprise software company and one of Australia's top 150 ASX-listed companies, with offices across six countries. We create solutions that transform business and make life simple for our customers. We do this by providing powerful, deeply integrated enterprise software that is incredibly easy to use. Over 1,200 leading corporations, government departments and statutory authorities are powered by our software.
We pride ourselves on providing our people with earned recognition through career progression, competitive salaries and a supportive environment. We double in size approximately every 5 years so career opportunities abound. Everything is about to change. Are you ready?
For more information on this opportunity; contact Brad Kent on +61 7 3167 7269.
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