Senior Salesforce Administrator
The Salesforce Administrator role will be responsible for support, ongoing maintenance and involvement in new initiatives across multiple environments
Summary about this job
Database Development & Administration
Company: Cognizant Technology Solutions Australia Pty Ltd
Location: Sydney
Work type: Contract/Temp
Salary: n\a
Phone: +61-8-1123-5317
Fax: +61-7-6199-8330
E-mail: n\a
Site: n\a
Detail information about job Senior Salesforce Administrator. Terms and conditions vacancy
- Work with Cognizant - leading Digital IT Consultancy worldwide!
- Join a dynamic, diverse and global team
- Contract roles based in Sydney
About Cognizant
Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work. Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world.
Our Culture
Your passion, integrity and experience are integral to Cognizant's success. You will be welcomed into a dynamic and expanding global leader in IT and Business consultancy where you will be valued for who you are. We take pride in our partnership with our clients, so your ability to add value and provide exceptional service to our clients are fundamental to your success. In return, you will be empowered with opportunities and support to develop your career and collaborate with people focused on innovation and ideas.
Mandatory Skills:
· 3+ years hands on Salesforce administrator experience in a customer facing role.
· Salesforce Certified Administrator.
· Ability to break down a problem and find solutions.
· Ability to gather requirements and translate the needs of the business into a Salesforce solution.
· Strong written & verbal communication skills.
· Hands on experience enabling and delivering solutions in Lighting.
· Experience with security settings, visual flows, process builder, workflow & validation rules, custom email templates, reports, dashboards.
· Experience with data management including bulk data extraction, manipulation and upload.
Additional Desirable Skills
- Retail / Supply Chain experience an advantage.
- Knowledge of ITIL processes and experience using tools such as ServiceNOW.
Duties and Responsibilities:
- Liaise directly with Business users to understand, analyse and resolve support related requests and incidents.
- End to end ownership of support related requests and incidents including UAT coordination and change implementation activities.
- Maintain application related support and knowledge documentation as required.
- Perform all ongoing system administration functions.
- Work closely with business analysts, architects, developers, testers and a variety of IT and business stakeholders.
- Keeping up to date with Salesforce releases and new functionality.
- Adhere to company and project standards and guidelines.
- Accurate time management and reporting of own work.
- Quality, on time delivery of agreed deliverables.
- Ability to work on multiple applications/ projects/ BAU enhancement simultaneously and must have a “can do” attitude.
Next Steps
If you would like to express interest in role, please click on the APPLY button now. Due to a high number of applicants, only shortlisted candidates will be contacted for a further discussion within 3-5 business days. We thank you for taking interest in this opportunity with us. For a complete list of opportunities with Cognizant visit http://www.cognizant.com/careers
Cognizant is committed to providing Equal Employment Opportunities. Successful candidate will be required to undergo a background check.