IT Support (L2)
A fantastic opportunity has become available for an IT Support Officer to join our team of IT professionals based at our Derrimut branch.
Summary about this job
Help Desk & IT Support
Company: CMV GROUP
Location: Melbourne
Work type: Full Time
Salary: n\a
Phone: +61-2-7706-7364
Fax: +61-7-2762-7249
E-mail: n\a
Site: n\a
Detail information about job IT Support (L2). Terms and conditions vacancy
About the company
The CMV Group is a fourth generation family owned business which has been operating for 80 years and employs over 1400 staff in Victoria and South Australia with an annual turnover in excess of one billion dollars. The company's diverse business divisions incorporate Automotive, Trucks and Farms. At CMV, it is our firm belief that our people are our most important assets.
About the role
A fantastic opportunity has become available for an IT Support Officer to join our team of IT professionals. Based at our Derrimut branch, you will be responsible for providing customer service and technical support to all staff across our businesses. You will utilise your technical skills to support the business maintaining the hardware and software environments while identifying process improvements and maintaining procedures.
Key responsibilities
Helpdesk Support – Provide incident support as a service function to the business. You will provide IT services in a courteous and efficient manner while maintaining technical documentation to assist in a timely resolution.
System Support – Can set priorities, meet deadlines and work within established parameters in close co-operation with operational staff and under the guidance of management. Installation and deployment of hardware, software, and mobile devices.
Infrastructure Monitoring – Working within a virtualised platform using remote client technologies, Windows domains, AD, Veeam
Troubleshooting – Identify and analyse hardware, software and system problems and resolve or refer to a specialist area ensuring in a timely solution and minimise disruption to operations.
Skills & Experience
- Relevant tertiary qualification or a Certificate IV in IT
- Favourable - Level 2 support experience in a similar position
- Excellent communication, problem-solving and teamwork skills
- Outstanding customer, organisational and technical service skills
- A sound knowledge of Microsoft desktop and server operating systems
- Interest, commitment, and a desire in understanding new technologies and their appropriateness to technology operations.
- Required – A current Australian drivers licence, which must show local residence within Melbourne.
Benefits
- Opportunity to work with a successful multi-franchised dealer group
- Extensive IT training plan.
- Attractive salary reflecting skills and experience
How to apply
If you are interested in becoming an important part of our successful team, please click "Apply" to submit your cover letter and resume.
Applications close 30th July, 2018.
Only shortlisted candidates will be contacted.