Administration Assistant
An exciting full time permanent opportunity for an experienced administration or customer service professional.
Summary about this job
Administrative Assistants
Company: Australian Institute of Professional Counsellors
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-3-1158-9149
Fax: +61-3-8343-8084
E-mail: n\a
Site: n\a
Detail information about job Administration Assistant. Terms and conditions vacancy
- Permanent, full-time opportunity – Parramatta, NSW
- Join a leading national training provider
- Supportive, innovative and creative environment
About us:
The Australian Institute of Professional Counsellors is a private Registered Training Organisation and Higher Education provider specialising in the delivery of external education programs in counselling, community services, financial counselling, youth work, relationship counselling and various business courses.
About the role:
Reporting to the Sydney Branch Manager and based at institute's campus in Parramatta NSW, this position plays an important role in the team and is responsible for performing general administration and reception functions. This busy and varied position has both an admin & customer service focus.
This is a permanent full-time position (with 6 months’ probation). Working hours are Monday to Friday, 9am to 5pm.
The position commences at General Staff Level 2.1 under the Educational Services Award 2010 (currently $43,710.45/annum + 9.50 superannuation and 17.5% annual leave loading).
Duties and Responsibilities:
The main responsibilities of the position include but are not limited to:
- Answering incoming telephone calls & providing information or directing calls to appropriate staff members;
- Providing course information over the phone, in person or via email;
- Maintaining computerised student records as required e.g. entering and updating student information, entering assessment results, and logging communications;
- Attending expo and other networking events when required and
- Supporting admin team and general office duties as directed
Skills and experience:
The successful applicant will ideally have:
- Outstanding customer service ethic
- Well-developed communications skills and a pleasant disposition and polite telephone manner
- Experience in using word, Excel and Outlook
- Excellent keyboarding skills
- The ability to prioritise work, initiative and good time management skills
- Desirable experience in using JobReady and ACT (or similar program).
How to apply:
If this sounds like you and you satisfy all essential criteria we would welcome your application. Please ensure to send your CV and a cover letter addressing the selection criteria prior to Monday, 09th July 2018.
Applications will be assessed on a first-in basis and only shortlisted applicants will be contacted.
Should you have any questions prior to making application please contact Priya Ghai (HR Coordinator) on 07 3112 2000.