Customer Service & Administration Officer - Insurance
Use your skills to assess warranty claims! Amazing salary, Camberwell loc, car parking available & close to pub transport, to commence immediately!
Summary about this job
Administrative Assistants
Company: Hugo Personnel
Location: Melbourne
Work type: Full Time
Salary: $55,000 - $60,000 plus super depending on exp
Phone: +61-2-4387-1438
Fax: +61-7-6214-9103
E-mail: n\a
Site: n\a
Detail information about job Customer Service & Administration Officer - Insurance. Terms and conditions vacancy
Kick start the New Financial Year with a bang!
- Camberwell/Hawthorn location
- Close to public transport
- Career progression and development opportunities
- Attractive salary on offer - $55,000 - $60,000 + super
- Great dynamic and fun culture
- Staff recognition
The Company
My client is a world premier provider who specialise in the underwriting, administration and marketing of insurance products. Coming up to their busy period, they are looking to expand their claims team with a front line customer solutions representative. This a a twelve month contract with huge possibility of extension or permanency.
The Role
The client is seeking an experienced and professional customer service and administration professional who will act as a front line for their business, lodging and processing claims, providing excellent customer service over the phone and use their administration skills and experience to problem solve.
Your responsibilities will include:
- assess warranties by liaising with external stakeholders
- handle a high volume of inbound and outbound calls
- provide excellent customer service in a timely manner
- coordinate and process the lodgement of claims
- provide articulate and professional written correspondence via email to stakeholders and third parties
- maintain and manage claims via the website
- problem solve and provide solutions where possible
- manage the full claims process
What experience is required?
The successful candidate will require the following:
- experience working in an customer service capacity in a fast paced environment
- proven experience working in the insurance industry (preferred) or a call centre environment
- ability to multitask and effectively manage competing priorities
- a self-starter and strong organisational skills
- strong written and verbal communication
- intermediate Microsoft Office and fast typing skills
- ability to problem solve, make decisions and create solutions
- enthusiasm and a professional "can-do" attitude
What's in it for me?
Please apply now if you enjoy a role that is people focused, challenging and where you can take full control. This company has a supportive and friendly work culture where they focus on training and development to help you succeed and build a career. There is paid over-time and true recognition for excellent performance.
Good luck!!