Internal Sales - Technical Support
In this position, you will be responsible for internal sales/order processing, warehousing & technical support across our range of products.
Summary about this job
Client & Sales Administration
Company: Private Advertiser
Location: Melbourne
Work type: Full Time
Salary: n\a
Phone: +61-7-6071-7146
Fax: +61-2-9883-6322
E-mail: n\a
Site: n\a
Detail information about job Internal Sales - Technical Support. Terms and conditions vacancy
- Bring your technical skills to an internal sales role!
- Importer / Distributor of Vehicle Accessory products
- Located in SE suburbs
The successful candidate for this role will have:
- Exceptional attitude, customer service skills & telephone manner
- Technical aptitude
- Ability to prioritise and coordinate daily tasks autonomously
- Excellent communication and organisational skills
- Strong PC skills including Word, Excel, Outlook & Power Point
- Attention to detail
- Reliable and punctual
The role:
Based in Melbourne SE suburbs, you will be responsible for internal sales/order processing of our range of vehicle accessory products.
You must have experience in warehouse &/or office sales processes, with the ability to communicate across a broad range of customers and installers. This position requires a technical aptitude and an ability to make recommendations to up-sell from the office location.
You must be able to alternate between sales and technical tasks constantly. The role varies between the office and warehouse functions, which requires a hands-on self-motivated person. All product training will be provided.
This position provides an opportunity to progress into an inventory and/or operations role for the right candidate.
Responsibilities:
- Processing orders to generate pick-tickets for warehouse
- Technical support to customers
- Validate and process warranty claims.
- Issue Return Authorities (RA’s) and monitor/follow-up outstanding items
- Receipt & Test returned products
- Prepare weekly email campaigns to promote products
- Provide support to warehouse team to pick/pack orders as necessary
We offer an attractive remuneration package commensurate with your skills and experience.
If you’re interested in this position and meet the criteria, we would welcome your application. Please forward your current resume and cover letter describing your suitability for this position and notice period (if applicable) by clicking on the “Apply Now” button below.
All applications will treated as confidential.