Records Manager

Summary about this job

Detail information about job Records Manager. Terms and conditions vacancy

Information Professionals are specialist providers of high quality professional services which includes management of complex information technology and related projects. We have a strong track record in successfully delivering IT services for government and private sector clients.

On behalf of our client, we are seeking an experienced Records Manager with demonstrated strong administrator knowledge and experience with Hewlett Packard Enterprise (HPE) Content Manager (CM9) and a well-developed understanding of records management functions.

You must hold a current and valid Baseline Security Clearance or be able to obtain one if successful.

Key responsibilities

• Provide Tier 1 and Tier 2 Arc (HPE CM9) system administration and support;
• Provide end user issues resolution;
• Assist in the representation of BAU requirements and project work including the delivery of a compliant record management system
• Contribute in the delivery of EDRMS and recordkeeping education, advice, support and training; and
• Monitor data quality in the departments Electronic Document and Records Management System and provide quality assurance.

The work performed by you will consist of

• Demonstrated strong administrator knowledge and experience with Hewlett Packard Enterprise (HPE) Content Manager (CM9) and a well-developed understanding of records management functions;
• Demonstrated sound knowledge and understanding of legislative issues and records management processes and procedures;
• Demonstrated experience managing and providing high quality and reliable HPE CM9 administrator, development and implementation guidance, advice and services; and
• Demonstrated experience in undertaking management and resolution of EDRMS technical and user issues, including:

1. provide a high quality and reliable records management
2. maintenance of the TRIM system
3. education, training and support
4. providing Level 2/3 “help desk” support
5. file creation
6. access controls and owner changes to large file structures following authorisation protocols
7. creation of file structures
8. monitor data quality
9. business classifications schemes

• Demonstrated Well-developed organisational skills with strong customer focus and excellent analytical and problem-solving skills

The Successful Applicant

• The successful applicant will be responsible for managing and maintaining records in the Department’s Electronic and Records Document Management System (EDRMS).
• Take a leading role in promoting and maintaining best practice records management to support the work of the organisation.
• Demonstrated strong organisation and problem resolution skills, and ability to achieve results in an environment with changing priorities.
• Demonstrated ability to communicate with influence; and ability to build and sustain positive and productive relationships with team members and customers.
• Demonstrated knowledge and experience in a wide range of recordkeeping activities, processes and tasks.
• Personal drive and integrity – a demonstrated ability to take personal responsibility for accurate completion of work, seeking guidance when required, and to operate within the boundaries of organisational processes and legal and public policy constraints. Applicants must be able to build strong working relationships with diverse stakeholders, be an effective team player and make positive contributions.

Security Clearance

• Baseline security clearance needed for this role or the ability to obtain one. You must be an Australian Citizen to apply for this role.

Please apply online to be considered. This role closes on 18 July 2018. Only Australian Citizens can apply for this role.