Client Services Team Leader

Summary about this job

Detail information about job Client Services Team Leader. Terms and conditions vacancy

• New position
• Warabrook location
• Practice management

At Hunter Primary Care, we support people to live a healthy life. We deliver quality primary health, mental health and after hours care and connect people with services and supports to give them the skills, choice and control to manage their physical and mental wellbeing.

We have a new opportunity for a full-time Team Leader to join our Client Services Team on a fixed-term contract until 31 December 2019.  Reporting to the HR Manager, the Team Leader will be responsible for ensuring quality, accurate and timely services are provided by the Client Services team to our internal and external clients.  This will be a hands on role and the Team Leader will be required to assist the team to maintain a responsive level of service to our clients.

The Client Services Team is the first point of contact for clients and visitors. The team responsibilities include answering incoming calls, arriving/discharging clients scheduling appointments, referral administration and billing, data entry and other general client service and administrative duties as required.

The Client Services Team Leader role is a dynamic, demanding yet rewarding role and will require the successful applicant to have the ability to manage multiple demands, gain and maintain a thorough understanding about the services we deliver, all in a constantly changing environment.  A strong commitment to excellent service delivery and continuous improvement is essential.

If you would like to learn more about this position, further information can be found in the position description on our website http://hunterprimarycare.com.au/aboutus/careers.

To apply for this position, click apply now and follow the links to upload your resume and cover letter ensuring that the selection criteria has been addressed.  Applicants who do not address the selection criteria may not be considered for this role.

Applications close 10 am Monday 30 July 2018. 

For further information, please contact the Team Leader: HR and Client Services on (02) 4935 3023 or email [email protected]. 

Hunter Primary Care is an equal opportunity employer.
Aboriginal and/or Torres Strait Islander People are encouraged to apply.