Warranty Administrator | Altona

Summary about this job

Detail information about job Warranty Administrator | Altona. Terms and conditions vacancy

• Role based in our Warranty and Maintenance team - Head office in Altona
• FT role within a supportive team environment
• Customer service focused role

Burbank Australia has been building the great Australian dream in all its forms for over 30 years in Victoria and with successful operations in Queensland, NSW and South Australia. We pride ourselves on building homes that are both affordable and contemporary.

We’re currently searching for a Warranty Administrator to join our Maintenance & Warranty team based in our Altona Head Office. Reporting into a supportive and experienced M&W Manager, you’ll be responsible for ensuring all customers have a positive experience in their dealings throughout the maintenance and warranty period of their new Burbank home.
  
A week in the life –

• Providing exceptional customer service to Burbank clients throughout the warranty period
• Being the liaison between clients and our Warranty Inspectors and coordinating services
• Arranging structural Warranty appointments at 90 day and 15 months and documenting these
• Filtering the shared email file and dispensing accordingly
• Creating and completing work orders
• Assisting inspectors with their requests
• Liaising with trades for scheduling and scope of approved jobs
• Assisting with material orders for sub-contractors

What you’ll need to be successful in the role –

• An understanding of the residential building process and familiarity with the Building Commission’s guide to standards and tolerances
• Well-developed administrative skills, effective time management and a strong customer service focus
• An ability to read and understand plans and construction documents
• Effective problem solving skills and a high level of initiative 

Burbank Group values its employees offering an exciting workplace, employee benefits programme and career path opportunities.     

If you feel that you have the necessary skills and 100% commitment level to become a part of the Burbank Team as a Warranty Administrator, please Apply Now!