Client Concierge and Admin Team Assistant

Summary about this job

Detail information about job Client Concierge and Admin Team Assistant. Terms and conditions vacancy

• Growing, dynamic and innovative global organisation
• 3 month contract with flexiblity to work either full time or part time hours
• Strong English and Mandarin skills essential

• Growing, dynamic and innovative global organisation
• Be involved in a collaborative team to deliver a first class client experience
• Be part of a creative, Property Industry Leader
• 3 month contract with flexibility to work either part time or full time hours
• Strong English and Mandarin skills essential

Ironfish is a leading property investment company with a growing branch network across Australia and China. In 12 years we have grown to have 14 Branches, over 350 staff and thousands of loyal investors who work with us to help them achieve their goals for later in life.

We are looking for a passionate and dedicated Corporate Receptionist and Team Assistant to be the face of our Brisbane office and provide a broad range of administration support to our team.

In this hands on role, you will be the first point of contact for all visitors and phone enquiries sharing with them the Ironfish values and high standards of excellence. With your flexible approach and can do attitude not only will you impress our clients but also our dynamic sales team.

Your responsibilities will include:

• Provide a warm welcome to all visitors to our office making and vision and values shine
• Provide a high level of professional service through effective switchboard management for all external phone enquiries
• Maintain a high level of office presentation and work closely with our Office Manager to maintain and manage all key office suppliers and consumables
• Assist our Branch support team on a variety of tasks including administration, documentation, preparation of contracts and other materials
• Assist with the setup and clean up procedures for a range of events including seminars, project launches and sales meetings
• Proactively manage and maintain all meeting room facilities, technologies, kitchen and AV equipment ensuring it is clean, well presented and in good working order.
• Deliver a range of other associated administration tasks linked to client services.

This role has a variety of tasks and there are future career development opportunities for the right person. To be successful in this role you must have:

• Strong oral and written communication skills in English and Mandarin with the ability to translate documents essential
• High level of corporate presentation and professionalism
• Strong time management skills without compromising on quality or the customer experience
• Flexible, adaptable approach and a can do attitude when faced with challenges
• Strong, confident and articulate communication and telephone skills
• Proven ability to think outside the square and maintain a high attention to detail under pressure
• Demonstrated success delivering high standards of service to key stakeholders and clients at all levels
• Advanced PC skills - Microsoft Office and CRM

Why work for us? Be part of the Ironfish success story as we:

• Are dream driven and offer a supportive and dynamic environment
• Pride ourselves on being proactive and having a "can do" approach
• We value our staff and celebrate their achievements with regular events and rewards

If you are interested in this role please apply with a cover letter and resume outlining how you can help us be the most admired property investment organisation.