Salesforce Administrator

Summary about this job

Detail information about job Salesforce Administrator. Terms and conditions vacancy

• Work for an innovation leader recognised globally for all things electronic
• Fantastic location - close to public transport & located across shopping centre!
• Benefit of working with a fun and supportive team

Do you go by the following pseudonyms: Productivity Powerhouse, CRM Rockstar, Salesforce Superhero? If the titles fall under your resume, read on.. 

Panasonic Australia - an international renowned leader in the electronic goods industry are on the lookout for an experienced Salesforce Administrator to join our System Solutions (Oceania) Marketing team.

The role plays a major part in supporting our sales and marketing across all business units to deliver the highest level of customer service and partner engagement possible.

As a trusted advisor on all things Salesforce, your responsibilities will include:

• Day to day administration and maintenance of Salesforce CRM, customisations and associated applications
• Manage and maintain CRM data hygiene / integrity and ensure proper documentation and change processes are implemented
• Work with internal stakeholders to drive the ongoing development and maintenance of the Salesforce platforms while liaising with third party providers on key projects and initiatives
• Business report development which includes dashboards and assisting users with their own reporting needs
• Regular communication with users across local and state offices to provide training - training will include the on-boarding of new staff, ongoing refresher sessions for existing users, and the education of new Salesforce features and functionality
• Support other CRM and process improvement related projects and activities

Skills and experience required:

• Experience working in a similar role using the Salesforce platform with a strong understanding of the wider Salesforce product suite
• Strong knowledge of Salesforce configurations (validation rules, workflows, assignment rules, approval processes, reports & dashboards, access control, custom objects & fields)
• Experience in building Partner Communities
• High level of communication skills and the ability to engage stakeholders and influence change
• Experience working within a commercial environment on project implementations
• Confident in developing and facilitating training workshops for internal stakeholders with the ability to drive end user adoption
• Excellent numeracy, verbal and written communication skills are essential, coupled with a high attention to detail
• An adaptable and proactive attitude with the willingness to investigate problems and suggest solutions
• The ability to work independently on assigned projects but also contribute in a team environment.
• Expert to advance skills with Microsoft office suite

But wait, there’s more! If you are a certified Salesforce Administrator or hold Salesforce Marketing Cloud and Developer certifications, it will definitely boost your chances!

To apply, click on the 'apply' button below and attach a copy of your resume and covering letter to the HR Team at Panasonic Australia.  You can visit www.panasonic.com.au for more information on our company and products.