General Manager

Summary about this job

Detail information about job General Manager. Terms and conditions vacancy

Tourism Adventure Group (TAG) are known for creating extraordinary travel experiences for youth travellers visiting Australia and New Zealand.

With multiple brands across all aspects of youth travel TAG are one of the fastest growing tourism companies in Australia and New Zealand

We are seeking dynamic a Dynamic leader to manage our Youth Accommodation property in Wanaka. The position will be taking charge of all aspects the youth targeted accommodation  and Food and Beverage venue.

As part of our team you'll work alongside some of the brightest and most experienced people in our industry, we're looking for someone who takes a hands on approach and has the skill set to help drive revenue and increase ratings. A hospitality professional who is able to build a solid team and has a proven track record of bottom line results.

You will direct day-to-day operations of all departments; this role requires strong leadership skills and the ability to develop and implement successful management strategies. 

Applicants must be able to show they meet our requirements -

Accommodation:

• The ability to manage and achieve revenue and operating costs as set out in the annual budget, ensuring all departments costs are kept in line with departmental budgets, including labour costs.
• Financial acumen to be able to assist in the preparation of annual budgets.
• Proven competencies and strength in administration, financial and marketing functions.

·         Ability to demonstrate strong yield management abilities, be proficient in room allocations and on-line allotments.

·         Managers must have great communication skills and be confident in dealing with, and resolving, all guest complaints and problems.

·         The strategic vision to be able to implement and maintain levels of service.

F&B:

• Managers must have a solid F&B skill set and a proven history of managing busy bars.
• Proven track record of being able to meet budget targets for; revenue, wage costs & cogs.
• Managers must have the ability to analyse cost of sales and bottom line performance and report on it.
•  Managers must hold a current responsible service of Alcohol certificate and Licensee's first step certification. It is the GM's role to be the nominee for the bar at their property.

Travel:

·         A general knowledge of the travel industry and the ability to learn quickly and become familiar with all products sold.

·         Understand that travel is a major part of our revenue and be able to work toward maximise travel sales.

You will need:

·         At least 2 years' experience in hotel / hostel management - preferred

·         Proven leadership skills.

·         Experience in negotiation and building relationships with suppliers.

·         Computer skills and reporting experience – preferred background working with invitbox, Charts, I-request and timeteq.

·         Motivation to drive continuous improvement processes and ensure that capacity is maximised.

·         Ability to manage a dynamic and changing workforce, as well as being able to work extremely well under pressure.

·         Dedication to the details, from budget management to locating inefficiencies.

So that's our wish list, if you're ready to take on the challenge of running one of our venues…and if you think you have what it takes, please send a resume and cover letter to [email protected]