Customer Service Consultant - Call Centre Based!
An exciting opportunity in a busy CBD insurance industry contact centre!
Summary about this job
Customer Service - Call Centre
Company: Frog Recruitment Limited
Location: Auckland
Work type: Full Time
Salary: n\a
Phone: +64-4-640-1465
Fax: +64-3-287-5374
E-mail: n\a
Site: n\a
Detail information about job Customer Service Consultant - Call Centre Based!. Terms and conditions vacancy
- Central location & no weekends!
- Competitive salary + great benefits
- Join an industry leader
We are looking for strong communicators with excellent interpersonal skills for this not for profit organisation with a well-known and iconic brand. As an experienced customer service advocate, you will be responsible for providing 'first class' customer service to a wide range of people from all different backgrounds. You will also be able to comfortably adapt and personalise your approach, as you will be dealing with a wide spectrum of queries.
This organisation has strong ethics and values around teamwork, and providing the best possible service to their customers and clients alike. As such, it is imperative that you are very customer focused. You should possess the ability to pick up complex technical information and able to relay this to the relevant customer / client base.
We are looking for Customer Service Consultants, who are professional in both communications and presentation; have high standards around the value of customer experience and want to provide a service stands out from the crowd! If you have experience in the call centre space that could work to your advantage but we are also keen to at graduates who are looking at working with an exceptional organisation that encourages ongoing development and training.
Extra key information
- Must be available to start 20th August, 2018
- Hours between 8am-6pm (standard working week)
- Friendly and diverse working environments
- Excellent training program, induction and ongoing development
Key skills for the role:
- You will have excellent communication, listening and rapport building abilities
- You will be self-motivated and be able to multi-task
- You will be process driven
- You will be a team player with a friendly and collaborative approach
- You will have great computer skills and the ability to learn
This a fast paced environment and offers you the opportunity to advance your own career while actively supporting your team to achieve their goals also. Located in the city, close to train and bus stations getting to work will be a breeze.
If this role sounds like you, please apply via the link below or to Angela Yee at Frog Recruitment.
For more Frog Jobs and Career Search Assistance, please check out our website or connect with us through our various social networks.