Police Communicator | Emergency Customer Support

Summary about this job

Detail information about job Police Communicator | Emergency Customer Support. Terms and conditions vacancy

A customer service role like no other, where your customer focus and communication skills will change lives in emergency situations. 2018 is your chance to make a change, have you ever considered a career with Police?

We will train you

Are you the person with the cool head when the pressure is on? Are you the one that people turn to in their hour of need? Our training and our supportive culture, combined with these traits will set you on the path towards a rewarding and successful career.

• 6 weeks classroom based training
• 2 week coaching
• Mentoring

Who you will be helping

Let’s set the scene: It is 8pm on a warm summer night and you’re finally arrive home after a long week, time to relax. Suddenly, you hear a loud crash and hear people screaming. You peek out to see vehicles and a number of people on the roadway outside your property. You grab your cell phone and sprint out towards the roadway. You quickly dial 111 and ask for the Police.

Now think about what you need to hear from the person at the other end of the line, you need someone who will get help to you as quickly as possible, ask the right questions and remain calm for you. Is this you?

This not your average call centre, customer service role. Every call is different. Our training will ensure you have the knowledge, skills and support to deal with situations like this.

We need people that are motivated to help people within our communities to ‘Be Safe and Feel Safe’.

The must haves:

• New Zealand Citizen, Australian Citizen or a New Zealand Resident
• Ability for you and your immediate family to pass security and background checking
• Reliable transport to get to and from work (Wellington Central based)
• Typing speed of 40 words per minute (or more) with at least 96% accuracy

We welcome applications from anyone who has what it takes, regardless of height, gender, ethnicity, culture, sexuality, or faith. To better reflect New Zealand’s growing diversity we want you to bring your background, culture, and values to the job. We would prefer to hear from candidates seeking full time work, however will consider part time applications on a case by case basis.

Is a career as a police communicator for you?

If this sounds like a role for you, send in your application today.
If you have questions before you apply, forward them to [email protected].

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.