CTP Personal Injury Leader NSW
Lead, coach and develop a claims team in a fast paced, high volume CTP personal injury claims team
Summary about this job
Claims
Company: Suncorp
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-2-7854-6093
Fax: +61-3-9559-8461
E-mail: n\a
Site: n\a
Detail information about job CTP Personal Injury Leader NSW. Terms and conditions vacancy
- Lead, coach and develop a claims team in fast paced, high volume CTP personal injury claims team
- Work with Executive Manager on strategies that lift capability of Claims teams
- Sydney Location
About the Role:
Suncorp aspires to be Australia’s leading Personal Injury Insurer. Our commitment to our people has inspired a culture where we empower them to make decisions and encourage them to succeed, by creating a supportive environment that recognises achievements.
As the Leader, you will provide purposeful leadership and direction to create a high performing CTP personal injury team environment, providing oversight and management of operational/strategic activities in line with divisional objectives.
You must provide outstanding leadership through role modelling, consistent coaching at all levels to strengthen skills and productivity; and drive activities that build team engagement and employee satisfaction.
More specifically you will:
- Create a plan to drive performance of the team and/or create claims segment plan that delivers team results against the divisional strategy
- Motivate, develop, empower and engage team members to drive results and create a high performing team.
- Manage day to day workflow; resources, productivity and efficiency, ensuring performance objectives are met.
- Monitor team and departmental results (within an operational excellence framework) promoting individual ownership of performance and development
- Collaborate and engage with Technical Advisor and Injury Management Advisor to identify and implement technical development opportunities for team members.
- Seek advice/input from Technical Advisor and Injury Management Advisor regarding complex technical decisions and issues.
- Regularly review and monitor team and individual performance seeking input from key stakeholders.
Knowledge and Experience
- Several years of experience leading a team of people, or demonstrated abilities to lead and engage others is essential
- Experience in Personal Injury Management
- Excellent communication skills
- Excellent time management skills
- Degree in business, Commerce or related field -Desired
- Diploma of Personal Injury Management -Desired
Our Culture
At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating an inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.
If this sounds like you, apply on Seek now! For further information please contact [email protected] on 0281213220
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