Junior Account Manager / Customer Service
Account Management Support / Junior Account Manager
Summary about this job
Management & Support
Company: Private Advertiser
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-8-3646-9822
Fax: +61-2-9386-6415
E-mail: n\a
Site: n\a
Detail information about job Junior Account Manager / Customer Service. Terms and conditions vacancy
About the business and the role
Here is your opportunity to join an industry leader in Logistics….
CS Logistic Solutions is a market leader in supply chain solutions to Australia's most eminent retail companies. Due to rapid growth there exists an opportunity to join our highly skilled and exceptional team in Banksmeadow.
Reporting directly to the Sydney Sales Manager your duties will include supporting in and maintaining a portfolio of existing clients, as well as supporting in new tenders and business growth.
The ideal candidate will have excellent communication skills, both verbal and written, as well as an eye for detail and a positive "can do" attitude.
You will also need to have basic to intermediate Microsoft Office skills, particularly excel and PowerPoint and a minimum 2 years' experience in either freight forwarding or a retail logistics background.
Job tasks and responsibilities
- Internal Account Management, maintaining and servicing a portfolio of clients
- Customer interaction via email/phone on a daily basis
- Order Management and Customer support
- Rates maintenance, creating quotations and costings for clients
- Identifying potential areas of revenue & savings
- Assist with RFQ/Tender Responses
- Supply pricing for both internal and external RFPs
- Liaising with Origin Offices and Global Account
Skills and experience
The successful applicant will have:
- Intermediate to Advanced excel and powerpoint skills, being able to build graphs and tables for presentation to customers
- Basic supply chain experience and knowledge either from freight forwarder or retailer background
- Strong communication skills, both verbally and via email
- Attention to detail, be a quick learner and target focused individual
Cargowise experience preferred but not essential
Management teams
We are able to maintain and grow our business with exceptional customer service and leading edge technologies. Both onsite & offsite training is provided to our staff as well as a clearly defined career path. If you are interested please submit your resume today.
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