Customer Service Manager Albury

All vacancies of AustraliaCall Centre & Customer ServiceCustomer Service Manager Albury

If you are professionally presented and enjoy working towards sales goals in a face-to-face customer service environment, this may be the job for you!

Summary about this job

Customer Service - Customer Facing

Company: HCF Australia

Location: Albury Area

Work type: Full Time

Salary: n\a

Phone: +61-8-6146-8097

Fax: +61-2-7757-3541

E-mail: n\a

Site:

Detail information about job Customer Service Manager Albury. Terms and conditions vacancy

  • Australia's Leading Not for Profit Health Insurer
  • Attractive Salary Package, Commission and Benefits
  • Sales and Customer Service

Customer Service Manager – Albury

Full Time Position 37.5 hrs Mon-Fri

Job Summary

This is a great opportunity for a professionally presented, positive and engaging Customer Service Manager to manage our Albury branch and be a part of our branch sales team.

  • Are you looking for job satisfaction in a business with an amazing culture?
  • Would you love an opportunity to apply your excellent leadership, sales and influencing skills?

You are a year into this role, and you look back on your decision to leave your current job and remember thinking; “they said I would feel an extraordinary sense of satisfaction in a job where I can master my craft… “, and they were right!

We invite you to think about acting on this intriguing opportunity. We want to employ sales professionals who excel working in an environment that is truly customer focused.  Our culture rewards drive, individual success and teamwork. We are sure there have been times in your current role when you thought, “I want a job that is more meaningful and provides a sense of purpose. I want to feel that I am contributing somehow”.

The role involves coaching, motivating and leading team members to drive sales opportunities across a range of health and other insurance products, whilst ensuring our customers make purchasing decisions based on their buying style and needs.

The successful applicant will undergo a paid induction and training period with other new team members in Sydney.

About HCF

HCF is Australia's largest not-for-profit private health insurer. With the adoption of our 2020 Strategy, our vision is to make health care understandable, affordable, high quality and customer centric.  We’re proud to be home to 1300 employees at our head office location in Sydney, our Australian call centres and our growing network of branches and dental centres across the country. With over 85 years of heritage in Australia, we’re committed to investing in the health and happiness of both our members and our people. We believe that by giving our people an inclusive, supportive and healthy working environment, we can do our best for our members.

We are looking for experienced managers with a strong sales background who are flexible and able to assist colleagues in other branch locations and who enjoy working in a small team environment.

Do you

  • Have aspirational drive and demonstrated experience in exceeding sales targets and growing new business?
  • Have the ability to motivate and bring out the best in a team in order to achieve goals?
  • Have experience in coaching a team and developing their skills?
  • Enjoy a team environment and have a desire to make a difference to others?
  • Have the ability to articulate yourself, listen and communicate ideas to others?
  • Have the ability to learn and adapt to different situations and computer systems?
  • Have the ability to problem solve and encourage people to make informed decisions?
  • Take pride in your professional brand and the way you present yourself?

What's in it for you?
We believe in the importance of developing and supporting people to be their best. You'll be paid a competitive salary and have an opportunity to earn additional performance incentives. This role will give you the chance to be at the forefront of an exciting expansion that could serve you well career wise in the years to come.

If this sounds like you (even if you thought you were happy in your current role) we invite you to submit your application by clicking the link below.

HCF is committed to creating a diverse and inclusive workplace.  All suitably qualified applicants will receive equal and fair consideration for employment. Applicants who identify as Aboriginal and/or Torres Strait Islander are actively encouraged to apply. The application process may include completion of an online sales assessment.  All potentially successful candidates will be required to complete background checks which will include a police clearance prior to confirmation of employment.

 

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