Customer Account Manager

Summary about this job

Detail information about job Customer Account Manager. Terms and conditions vacancy

• Work for market leading SaaS company in mortgage lending industry
• Established partnerships within finance and mortgage industry
• Executive salary package on offer

We are looking for an experienced B2B senior sales executive to work with us as a Customer Account Manager to identify and manage sales opportunities with clients and prospects.

About us

NextGen.Net is Australia's leading provider of non-proprietary Software as a Service (SaaS) technology solutions to the mortgage lending industry. We are focused on delivering quality products and services to a range of financial institutions and intermediaries. Our 'ApplyOnline' platform is an industry standard in the provision of digital loan lodgement and assessment. We are experiencing strong growth and have an exciting roadmap full of opportunity in the Australian financial landscape.

About you

• You will have significant B2B sales experience
• You will have the ability to influence stakeholders at a high level and be commercially astute
• An outstanding track record of acquiring new business is essential
• As our clients are located all over Australia, you will travel interstate from time-to-time for meetings or events
• You will professionally promote & present our company to clients, prospects and industry influencers
• You want to work for a company at the forefront of technology innovation in the mortgage industry.

About the role

• You will be managing the sales process end-to-end
• You will create relevant & targeted communications to clients & prospects
• You will coordinate and own proposals for RFP responses
• You will plan, coordinate and conduct strategic customer engagements on a regular basis
• This means you will work closely with key client contacts at business, operations, technical and sourcing levels
• You will also work closely with your colleagues in other teams, such as product, training, contracts, administration and marketing
• You will ensure comprehensive ongoing account management of your clients
• You will also contribute to future product development from client feedback
• Your base salary will be commensurate with your experience and you will be rewarded with sales commission.

What you need

• A minimum of 5-years sales experience and proven track record
• Excellent written and verbal communication skills
• Tech-savvy skills
• The ability and presence to prepare and present successfully to all levels of clients
• Strong skills & experience managing client expectations and relationships
• Organised and able to meet & maintain deadlines.

What would be nice

• If you have a strong understanding of lender and loan origination operating models, processes and procedures
• If you have experience in IT sales in the banking, mortgage & finance industries
• If you have a keen interest in technology and operations to create solutions to real business problems

More about us

NextGen.Net pioneered the groundbreaking platform 'ApplyOnline'. It is now considered the industry standard for 'best-in-class' electronic lodgement services and the leading non-proprietary application processing software. ApplyOnline currently provides electronic lodgement solutions to 97% of Australian mortgage brokers and over 60 Australian lenders, facilitating around 60% of Australia's loan applications per year. We are wholly Australian owned with Australian-based development teams in North Sydney and Newcastle. We strive to continuously innovate, providing solutions to problems our customers may face in the future. This approach has seen ApplyOnline continue to evolve in response to client needs, ensuring new features are constantly available to our entire customer base.

What's next?

Click 'Apply' and send us your resume and a cover letter describing your suitability for this role. If you have the right skills and experience for the role, someone from our recruitment team will be in touch.

Please note
Candidates require Australian permanent residency. We would like to thank you in advance for taking the time to apply and inform you that only successful candidates that meet the above criteria will be contacted.