Desktop Support Officer
6 month contract in Ballarat with public sector organisation. Potential for extension. ASAP start.
Summary about this job
Help Desk & IT Support
Company: Hays Information Technology
Location: Ballarat & Central Highlands
Work type: Contract/Temp
Salary: $30.00 - $35.00 p.h. + 9.5% superannuation
Phone: +61-3-5888-8643
Fax: +61-3-3258-3098
E-mail: n\a
Site: n\a
Detail information about job Desktop Support Officer. Terms and conditions vacancy
- Rare Ballarat base contract
- Desktop Support + SCCM expertise
- Long term contract, potential for extension
6 month contract in Ballarat with public sector organisation. Potential for extension. ASAP start.
Your new company
Based in Geelong for over 10 years, Hays Recruitment are the only local preferred supplier choice to Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Geelong, Ballarat, Horsham, Warrnambool and Western Victoria.
We are now looking for an experienced Desktop Support Officer with strong SCCM and Active Directory skills to be based in Ballarat. This role will be an initial 6 month contract, with potential extension depending on performance and business requirements.
Your new role
In this role, you will provide 2nd level support to a range of internal stakeholders by raising, processing and resolving job tickets in line with nominated SLAs. In addition, you will provide further support to the organisation with application packaging & deployment, as well as hardware or upgrade tasks as required.
What you'll need to succeed
To be successful, you will be able to demonstrate:
- Previous experience in a Desktop Support position, providing support to Microsoft Windows (Windows 10 preferred), Microsoft Exchange, Active Directory
- Proficiency and experience with SCCM
- Demonstrated experience with Citrix
- Proven ability to support computer hardware including printers, desktop PCs and notebooks.
- Self-motivation, with strong ability to work both independently and with teams and managers as appropriate
- Ability to develop and create high quality documentation and support material
- Full working rights for Victoria, Australia
- Current driver’s license
Tertiary qualifications in Information Technology, or related discipline, would be advantageous. Relevant industry certifications or a current Working with Children Check will be highly regarded.
Please note: A successful police check will be required prior to commencement in this role.
What you'll get in return
Through Hays, this role offers you a competitive hourly rate (commensurate with experience) + 9.5% superannuation.
Temporary and contract workers through Hays also enjoy a wide range of benefits including:
- Weekly pay cycles
- Nominated choice of superannuation fund
- Online timesheet submission and approval
- No hidden costs or payroll deductions for our services
- No invoicing required for Pty Ltd holders
- Regular contact with Hays consultants throughout the duration of your assignment
What you need to do now
At Hays, we take your privacy seriously. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV via our secure portal. Resumes emailed directly will not be stored or considered.
If this role isn't quite right for you, but you are looking for a new position in Desktop Support in Geelong, Ballarat, Bendigo or Western Victoria, please contact Bianca Stojanovski at Hays Geelong on (03) 5226 8000 or [email protected]
Awarded by HRD Magazine in 2017 as ‘Top IT, Technology & Digital Recruiter of the Year’, Hays IT is the leading technology recruiter. We work with numerous organisations to place thousands of candidates each year.