Level 2 Support Engineer

All vacancies of AustraliaInformation & Communication TechnologyLevel 2 Support Engineer

Ongoing growth has created a new Level 2 Support engineering position. Work on escalated support tickets as part of our Service Delivery team.

Summary about this job

Help Desk & IT Support

Company: Mangano IT

Location: Brisbane

Work type: Full Time

Salary: $ 60225 - $ 71175 package

Phone: +61-7-9985-9132

Fax: +61-7-3413-8171

E-mail: n\a

Site:

Detail information about job Level 2 Support Engineer. Terms and conditions vacancy

  • Take the next step in your career
  • New role in leading managed services provider
  • Excellent team culture with great opportunities

At Mangano IT we are passionate about IT and delivering the best solutions for our clients. Decades of experience, supporting a wide range of clients and using the newest technology make us a leader in our market. We take pride in our work.

Ongoing growth now has us looking for a Level 2 Support Engineer. In this role you will primarily work on escalated tickets and help with our monitoring systems. You will have access to the best tools available to support the needs of our clients.

Do you bring:

  • A minimum of 2 years' experience in a Service Desk/Support role for a Managed Services Provider?
  • Demonstrated experience in Microsoft Windows and Server products, Office 365, phone systems, workstation installation and application support?
  • Knowledge of ticketing systems and remote management tools?
  • A keen interest to learn?
  • An excellent communication style?

Then we are ready to talk to you. On offer is an exciting position within our service desk where you can quickly learn new technologies and be part of an excellent team. We'll provide training and development, and offer a great salary based on your experience and knowledge.

Interested? Send your resume in now. Email your details to [email protected] and we'll get back to you soon. 

Only candidates with a current right to work in Australia will be considered. Successful candidates will be required to undergo a police check as part of our security operations. Enquiries from recruitment agencies will be disregarded. If you have recently applied with us for a similar role you don't need to apply again.

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