Roaming Clinic Receptionist and Administrative Officer
Be part of a growing and dynamic not-for-profit organisation. Excellent, highly motivated and professional team environment. Salary sacrificing
Summary about this job
Administrative Assistants
Company: Ear Science Institute Australia
Location: Perth
Work type: Full Time
Salary: n\a
Phone: +61-7-8250-1732
Fax: +61-8-7844-9064
E-mail: n\a
Site: n\a
Detail information about job Roaming Clinic Receptionist and Administrative Officer. Terms and conditions vacancy
A great opportunity for an experienced Clinic Receptionist and Administration Officer looking for a rewarding role and being part of a customer focused team. This is a full-time roaming role covering our Lions Hearing Clinics south of the river from Winthrop to Bunbury and involves travel between clinics. Own vehicle is required for the role.
The successful candidate will be responsible for the following:
Administration
- Manage and attend to all client queries in a timely and efficient manner.
- Effectively manage electronic calendar & client appointments, ensuring that the audiologists’ time is efficiently used.
- Ensure accurate filing & distribution of client files and correspondence.
- Manage signing and distribution of audiological reports.
- Ensure accurate, timely dispatch and receipting of mail, hearing aids and hearing aid accessories.
- Trouble shooting and Hearing aid repairs.
- Effectively manage clinic audiological stock needs and basic clinic amenities.
- Ensure all data related to hearing aids is accurately recorded in Netsuite in a timely manner.
- Ensure all data related to new & existing client information is accurately recorded in Netsuite.
- Ensure accurate and timely billing, payment and debt collection.
- Effectively manage the calendar to maximize claimable and chargeable appointments while optimizing the clinicians time.
- Efficiently manage all Office of Hearing Services (OHS) maintenance, letters, claims, invoicing and receipting.
- Banking procedures and manage petty cash.
- Ensure all clinic end of month reports are printed and emailed to the Finance Officer at month end.
- Ensure LHC procedures and protocols are followed at all times with the support of the Operations Support and Team Leader.
- Ensure excellent communication and interaction in the clinic including communication between clinical and administration staff members, facilitating a high clinic morale.
- Assist the Operations Coordinator in delivering training and the implementation of new processes.
- Other adhoc duties as required.
Suitable candidates will possess:
- Exceptional customer service skills.
- Highly developed communication skills.
- A friendly, caring personality with a passion for making a difference and a 'can do' attitude.
- Excellent time management and organisational skills.
- Demonstrated ability to work thoroughly and efficiently in a team environment as well as the ability to work with minimal supervision and be proactive.
- Attention to detail and accurate computer skills.
- Be flexible and adaptable to work in various clinic locations at short notice.
- Previous experience in a similar or Medical Reception role will be highly regarded, although not essential as full training will be provided.
The hours of work will be 8.30am to 4.30pm, Monday to Friday, with half an hour for lunch. Additional hours may be required to assist with event preparation, approximately once or twice a year.
The successful candidate will be required to submit a National Police Clearance.
To apply please click the "Apply Now" button below and upload your cover letter and resume. Applicants who do not complete a cover letter will not be considered for the role. Only successful candidates will be contacted.
Please no agencies.