Administration Support Maternity Leave Cover - Hampton Swim School Morningside

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6 month part time maternity leave cover role in customer service and administration support!

Summary about this job

Administrative Assistants

Company: Hampton Swim School Pty Ltd

Location: Brisbane

Work type: Part Time

Salary: n\a

Phone: +61-3-8428-2007

Fax: +61-2-5201-3318

E-mail: n\a

Site:

Detail information about job Administration Support Maternity Leave Cover - Hampton Swim School Morningside. Terms and conditions vacancy

The Company

Located approximately 6 km from Brisbane CBD, in the leafy suburb of Morningside, Hampton Swim School offer year round swim classes to all ages from birth to adult.  Our centres have a vibrant and energetic atmosphere, and as such, our Team does too!  We pride ourselves in the personalised and nurturing service we provide to our local community families and invite you to join us for this 6 month maternity leave cover support role!

The Role

You will be responsible for providing front line service to our customers by answering the phone and email enquiries offering solutions to customer's needs, managing and administering class schedules, maintaining office supplies and equipment, and providing general administrative support to our other office functions and their team members.  The role is mainly based in our office at Morningside and includes one day a week of onsite customer service during classes in a meet and greet capacity. 

The Candidate

You are experienced in customer service and office administration, can work autonomously to provide solutions and contribute to creating long term ongoing relationships between customers and our business.  You also have an understanding and empathy for our customer base who are primarily parents of young children.  

Key Criteria

  • Able to establish customers' unspoken needs to determine what solution is best for each customer
  • Experience in administrative systems, customer service and task prioritising
  • Determination that avoids accepting good enough as good enough
  • Skilled in getting things done – finishing what was started
  • Effectively works with minimum direction with desire and ability to self manage and achieve

The Offer

* The Support Representative is a Level 2 Support role and earns an hourly rate of $19.70 weekdays and $24.70 Saturdays. 

* The role is a six month maternity leave cover part time position from July 2018 to January 2019 and requires an immediate start.  

* The position is based in our offices at Morningside during school hours (900am-200pm or 930am-230pm) Tuesday Wednesday and Friday, and 700am - 100pm Saturdays.

How to apply

Click APPLY or email [email protected] and attach your resume, with cover letter addressing the key criteria and we will contact candidates who meet our shortlist for interview.  Interviews start Monday with an asap start so apply now for your next exciting career move!

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