LIS Assistant: Desktop Support
IT,Library Services and Information Management
Short info about job
Company: University of Chester
Department: Learning and Information Services - Seaborne Library
Salary: £20,989 to £22,876 per annum
Hours: Full Time
Contract type: Permanent
Type / Role: Clerical
Phone: +44-1371 2799835
Fax: +44-1573 8102661
Detail information about job LIS Assistant: Desktop Support. Terms and conditions vacancy
Learning and Information Services provides library, information technology and media services and therefore plays a key role in the learning, teaching, research and administrative functions of the University. The department promotes a strong project and service management ethos and staff are required to keep up-to-date with the latest technologies in order to support high quality traditional and electronic services for our users.
Learning and Information Services is seeking to appoint a full-time LIS Assistant: Desktop Support (Seaborne Library) at its Chester Campus to assist the LIS Desktop Services Manager in the provision of communications and IT support to both University staff and students. Expected within the role is the installation and maintenance of desktop equipment, including Apple Mac and PC across the University.
The successful role holder will be expected to work in a fast-paced environment and to possess excellent customer service skills. You will be educated to A’ Level standard, equivalent, or higher and have proven experience of providing customer/user support in an IT environment. The role holder will also be expected to possess technical knowledge/experience of working with PC/Apple Mac hardware and software.
Candidates may download further details from our website at www.chester.ac.uk/jobs/ and apply for the post via our Online Recruitment Website quoting reference number RA001967.