Delivery Operations Specialist

Summary about this job

Detail information about job Delivery Operations Specialist. Terms and conditions vacancy

• Global leader in Electric Vehicle technology!
• Excellent opportunity!
• Unique and exciting role for experienced!

About the business and the role

The Role

The Delivery Operations Specialist is responsible for all document handling related to vehicle purchases in market. This role is expected to work cross-functionally with the delivery, marketing, fleet, remarketing, service, and logistics to ensure a timely, efficient and smooth transaction for all deliveries within the region.

Job tasks and responsibilities

Responsibilities

• Manage all aspects of the vehicle registration process, including NZTA online system, number plate management, accurate calculation of local fees and charges, document generation, and dealer management systems.
• Ensure accurate record keeping and form generation in compliance with NZ Motor Vehicle Sales Act.
• Coordinate with delivery and order operations teams to process pre-delivery and delivery documents completely and accurately.
• Manage ordering and inventory take of delivery gifts/items.
• Accurately submit, record and reconcile delivery related purchase orders.
• Enter information into the appropriate systems and distribute paperwork to designated recipients.
• Ensure data quality in Tesla's record-keeping systems.
• Conduct all business dealings in a professional manner i.e. communication with internal & external stakeholders, compliance audits.
• Develop and implement local best practices for vehicle delivery planning and execution together with the Delivery Experience Specialist.
• Work closely with service, logistics and fleet teams to facilitate seamless vehicle processing for all relevant usage.
• Assist the delivery team with customer walkthroughs and customer facing enquiries.
• Participate in testing of new and updated forms and processes, supplying regular training to relevant teams.
• Assist with special projects as needed.

Skills and experience

Requirements

• Excellent organisation and prioritisation skills.
• Comfortable working in a fast paced and ad hoc environment.
• Proven ability to work well with others in a team and build and maintain relationships with external vendors
• Superior attention to detail.
• Ability to work across multiple systems.
• Administrative and automotive experience highly preferred
• Bachelor's degree or equivalent combination of education and experience.