Operations Team Manager Travel Industry
You will be responsible for the overall performance of your mid-sized team, mentoring and training them to achieve set KPIs
Summary about this job
Management
Company: TMS Talent
Location: Wellington
Work type: Full Time
Salary: n\a
Phone: +64-9-586-8240
Fax: +64-9-891-5197
E-mail: n\a
Site: n\a
Detail information about job Operations Team Manager Travel Industry. Terms and conditions vacancy
A highly desirable corporate travel business is requiring strong people leaders for their established and well respected business. As part of the management team, you will be instrumental in the future success of the business, having offices in Wellington, Christchurch and Auckland.
The Role
Your previous managerial experience will see you lead by example, facilitating training and individual staff development of your team, to ensure service delivery levels are met and staff engagement is at the highest level. You will implement “best practice” operations for the team, performance manage staff, recruit, mentor and develop your people. You will think outside the square, assessing current procedures and practises and implementing change when required to increase productivity.
The Company
You will join a well-established and strong performing business with a recognised and well respected brand. This role will enable you to make an impact and implement procedures and best practice to enhance staff performance. You will nurture and build a strong team, leading by example. A company large enough to give you support and growth but small enough to make change and be heard.
Skills & Experience
This role will suit a professional with an established relationships across the travel industry. A natural leader, you will have the ability to motivate a team and develop and implement new procedures. You will have strong customer service ethic, communication, interpersonal, organizational and resource management skills whilst having the ability to engage with all levels of people, both internally and externally.
Confidential enquiries, please contact [email protected] or call (+61) 2 9231 6444
TMS Talent – Travel & Hospitality | Tailored Recruitment
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